Granite Subaru

Fast and friendly My trip to the dealership was quick and painless. They performed my requested oil change as well as a multi-point inspection and priced out all the ad My trip to the dealership was quick and painless. They performed my requested oil change as well as a multi-point inspection and priced out all the additional service recommendations with a full breakdown of parts and labor pricing. More

Very helpful people. Their answering service gave me an appointment for a time when they were not even open, which was annoying, but the sales manager was there early and Their answering service gave me an appointment for a time when they were not even open, which was annoying, but the sales manager was there early and took care of me. I did buy a new car from them in the end. The salesman (Rob) was great and very helpful. All the people there were very nice. More

Brought my car in for the recall fix. In and out quickly! They fixed the recall issue and did a complimentary inspection of my car. Indicated exactly everything that my mechanic said needed fixed. Nothing m They fixed the recall issue and did a complimentary inspection of my car. Indicated exactly everything that my mechanic said needed fixed. Nothing more, nothing less! More

repairs complete and done in a timely way Great service, friendly and willing to answer questions. Repairs/maintenance always done in a timely manner. Just would like the car to be washed afte Great service, friendly and willing to answer questions. Repairs/maintenance always done in a timely manner. Just would like the car to be washed after each service as my previous dealership did. More

EXCELLENT AND QUICK WORK BUT COULD UP THEIR GAME They do an excellent job but our recent service work was going to be a couple of hours at least we were told. (We were waiting) We asked about a loane They do an excellent job but our recent service work was going to be a couple of hours at least we were told. (We were waiting) We asked about a loaner and were told if they go into it and it was going to take a while they would see what they could do. While waiting we ran into our salesperson who walked me right back to see about getting a loaner and in 5 min we were out the door to run an errand while the car was worked on. Obviously it was something they could have done when we checked in and it took sales walking back to ask for it to get done. Slight lack of respect for the customer asking and getting hemming and hawing. When sales asked, there was no discussion, no hesitation. More

excellent service great service. Great customer service. Completed work quickly. Will go there again. It was our first visit at the place. We are impress. We recommend. great service. Great customer service. Completed work quickly. Will go there again. It was our first visit at the place. We are impress. We recommend. More

Fair, honest and got the car I wanted at a fair price This is my second Subaru from Prime/Granite (changed owners but same staff) and I love the experience. I saw the price on-line, went to drive and look This is my second Subaru from Prime/Granite (changed owners but same staff) and I love the experience. I saw the price on-line, went to drive and look at the inventory and soon after, we had a deal. Derek (Newbie to dealership) and Shawn were great to deal with as was the rest of the staff. More

Great Experience Start-to-Finish Awesome experience at Granite Subaru. I took in my '16 Crosstrek for a noise in the wheels while turning (CV joints/axles suspected). Tim at the Servi Awesome experience at Granite Subaru. I took in my '16 Crosstrek for a noise in the wheels while turning (CV joints/axles suspected). Tim at the Service Dept received me and the car immediately and took it off to be inspected. About an hour later, Tim explained an issue with the axles. He stated they needed to order the parts and since the car wasnt deemed safe to drive, he set me up in a loaner. Less than 48 hours later my car was ready for pick up. Car is as good as new. Great customer service and fair prices. Overall great experience. More

easy and fast! I got there right at opening for an airbag recall on my car. they gave me a loaner for the day and said they would probably have my car ready at 2 (si I got there right at opening for an airbag recall on my car. they gave me a loaner for the day and said they would probably have my car ready at 2 (since I didn't specify a time I needed it back.) They called me at 10:30 AM to say it was done! amazing! More

Easy to work with We had a great experience looking and picking out our new Outback. This is our first Subaru and I love the way it drives, I'm very impressed with the We had a great experience looking and picking out our new Outback. This is our first Subaru and I love the way it drives, I'm very impressed with the standard features the car's come with for the base models. More