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Granite Subaru

Hudson, NH

Overview
Employees
Reviews
Vehicles
4.8
3,857 Reviews
Our entire Granite Team is excited to be part of the Hudson community, led by owner/operator Jim Angotti. Jim, his wife Sharon and their children have been residents of Hudson for the past 15 years. Whether you are looking for a New Subaru or a pre-owned vehicle, Jim along with the rest of the Granite team will assist you in finding the perfect fit to satisfy your needs, budget and lifestyle. We look forward to bringing the community feel back to southern New Hampshire. Come visit us at Granite Subaru where we treat customers the way we treat our friends and neighbors, because you are!
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193 Lowell Rd

Hudson, NH

03051

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Showing 3,857 reviews

June 27, 2024

I am waiting for the estimate. They may be sending it to the wrong email because I received a call the other day for 3 tires saying they would forward the estimate again and again More

by tvmac1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Angotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clare Aries
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Jun 28, 2024 -

Granite Subaru responded

We are very sorry to see this and would love to help! I have spoken with my team and cannot find any information related to this. Please reach out to me directly at jbriggs@granitesubaru.com or 603-417-2382 Joe Briggs

June 25, 2024

Felt like they were just trying to rip me off. Quoted me for a bunch of work I didn’t need. Never going back. More

by NICKDANIELE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember employee name
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Jun 25, 2024 -

Granite Subaru responded

Thank you for taking the time to share your feedback. We take all customer concerns seriously and strive to provide the highest level of service and transparency. We provided written documentation and pictures at the time of your service. Your vehicle failed NH state inspection for multiple items to include, engine oil leaking onto the exhaust, lower ball joint boots disintegrated and the grease gone, multiple suspension bushings deteriorated and separating, etc. According to your father who called in and yelled at multiple employees, another shop passed your vehicle for a state inspection after your visit with us. If you did not have any repairs performed prior to them passing your vehicle, they should not have passed it. If you would like to dispute the state inspection results, you can contact the NH Department of Safety, Division of Motor Vehicles.

June 25, 2024

They were unable to resolve the issue. I think that they gave it a very good effort. It may be a poor reflection on the quality of Subaru More

by john_m20002000
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Granite Subaru responded

John, we are sorry to hear that the issue has not been resolved. Please reach out if we can take another look at the issue.

June 24, 2024

Best customer service, Granite Subaru made the price where it needed to be. Thanks to Chris and Mackenzie. I would recommend anyone to come see Chris the Marine. More

by Jakeygauthier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie , Chris Peek
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Jun 25, 2024 -

Granite Subaru responded

Thank you for the nice review. Chris and Mackenzie do a great job for us and we love hearing from their happy customers.

June 20, 2024

Great dealer. Work with your needs to find you a great deal and make sure you are taken care of. More

by B flynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto, Chris Luiz
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Jun 25, 2024 -

Granite Subaru responded

Thank you for the nice review. Our goal is to make every interaction outstanding!

June 20, 2024

Excellent service, staff very knowledgeable, and technician, I believe named Maiso, performing alignment and test drive went above and beyond with customer service, informing me of all services and More

by ETMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maiso (service / technician)
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Jun 20, 2024 -

Granite Subaru responded

Thank you for the wonderful review. Our entire team prides themselves on delivering a high level of customer service and it seems we hit our mark.

June 20, 2024

It was an experience but car wash was not available due to many waiting before me. More

by kkoike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 25, 2024 -

Granite Subaru responded

Thank you for the feedback. We are sorry there was a long wait for the car wash. If you are in the area, please feel free to come by anytime we are open and we will get it taken care of for you! Joe Briggs

June 20, 2024

Thiago and Kenzie made the process of buying my new Forester stress-free. They were personable and attentive and made sure that I understood everything about my purchase, every step of the way. (My vi More

by mdinsjr
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi, Thiago Barreto
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Jun 20, 2024 -

Granite Subaru responded

Thank you for the kind review. Thiago and Kenzie do a great job for us and we love haring from their happy customers.

June 20, 2024

If you need to buy a car, find Josh - he is not your typical salesman. It was nice to work with someone who wasn't pressuring you to close a deal. More

by customer
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 25, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback. Josh does a great job with our low pressure approach.

June 20, 2024

Easy to schedule service, prompt attention, and reliable service. The sign of an excellent service department! More

by ksrhee24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Granite Subaru responded

We couldn't agree more! Our service team truly is top notch, thank you for the kind review.

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