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Granite Subaru - Service Center

Hudson, NH

4.8
2,764 Reviews

2,764 Reviews of Granite Subaru - Service Center

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May 28, 2025

Pleasant service advisor, only suggested what was needed. Free car wash great plus. Always happy with service at Granite Subaru. More

by LSMALL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds
May 28, 2025

I appreciate the great customer service in both the sales department and the service department. More

by lmassei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

My service adviser Patrick was amazing! He explained everything that needed to be done to service my vehicle and was timely with any updates. More

by brittany_laferriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 27, 2025 -

Granite Subaru responded

Brittany, thank you for the kind words. Patrick does a great job for us and we love hearing from his happy customers.

May 20, 2025

Service advisor Patrick was great. Service done on time. In and out time with as also matched to my expectations. More

by Ashok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 22, 2025 -

Granite Subaru responded

Ashok, thanks for the nice review. Our service team is the best around!

May 19, 2025

This dealership is well over an hour from my home. There are 3 dealers much closer but my trip to Granite was very much well worth the extra time and effort! Mike, Shea and the sales team as wel More

by LEE_RICHARD_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember her name. The product/experience specialist, who is from Thailand, was very helpful when it came to understanding the dash buttons etc.
May 19, 2025 -

Granite Subaru responded

Thank you for the kind words and feedback. We think you're going to love the new Forester!

May 18, 2025

I thought I already wrote a review. It was fine for an oil change. Took about an hour and a half. It must have been the full however many point inspection. I was asked if I wanted a com More

by tvmac1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Granite Subaru responded

We're sorry to hear your frustration. We try our best to wash every vehicle but sometimes things arise and we can't. We appreciate your understanding.

May 17, 2025

Service was great waiting room was clean and comfortable. Time to complete service was reasonable. More

by THESTANLEYS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Granite Subaru responded

Thanks for the nice review.

May 16, 2025

The service experience was great! I would write more, but I already did. When I tried to submit that review, the email verification login got hung up in an endless loop. While my o More

by DAVEBAKKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds, Adam Parent
May 16, 2025 -

DAVEBAKKEN responded

I will add more to my second attempt at submitting a review. The service was great. They took it in quickly, and kept me informed throughout the entire process. Patrick, the service advisor and Adam, the technician were both great.

May 14, 2025

Friendly, courteous, and helpful service. Jason kept me informed about what was happening, and my car was well taken care of. More

by cg1017
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Granite Subaru responded

Thanks for the nice review.

May 12, 2025

Always goes above and beyond to make sure my car is happy and safe and works with me to take care of all issues when they need to be taken care of. More

by AlexTrebek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Uliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Granite Subaru responded

Alex, thanks for the kind words and great feedback.

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