Dealership Experience
2 yrs, 10 mos
22 Reviews
Write a Review22 Reviews of Brianna Jones
May 31, 2026
Respectable anll the time and customer satisfaction focus easy to talk to and will work with you. easy to talk to and will work with you. More
Other Employees Tagged: Julia Angotti, Tim Prevett
April 24, 2026
I was provided with necessary work on my vehicle and I approved and called spoke to Brianna and she was very nice and said my car would be ready. She said it would be ready that same day. When I went to p approved and called spoke to Brianna and she was very nice and said my car would be ready. She said it would be ready that same day. When I went to pick up my car, we talked about the large cost about the valve cover gaskets and she was very empathetic. That was something I couldn't afford since I was looking into buying another Subaru in about 2 years. She totally understood and took my coupon and walked me to my car. More
April 12, 2026
It was very helpful to have the needed work explained. The staff was very helpful too. The staff was very helpful too. More
Other Employees Tagged: Tim Prevett, Jennifer Bisson
April 08, 2026
I was very pleased with the overall service performed and with the service people involved. However, I Did not receive the full value of the coupon submitted. with the service people involved. However, I Did not receive the full value of the coupon submitted. More
Other Employees Tagged: Ernesto
March 26, 2026
I am always impressed by the service department. They are always on top of my issues, when I come in. They keep me informed of the progress and the cost of the work. That's needed. I recommend brin They are always on top of my issues, when I come in. They keep me informed of the progress and the cost of the work. That's needed. I recommend bringing your subaru to this dealership.They are wonderful More
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian
March 20, 2026
Everyone is always friendly and knowledgeable. Help with any situation and always finds the best solution of fix. Help with any situation and always finds the best solution of fix. More
Other Employees Tagged: Steve Uliano, Dave McBride, Haley Jean, Jason Scharn, Tim Prevett, Jennifer Bisson, Elisa Sarah, Jackie Dempsey, Walter Vartanian
February 06, 2026
As usual everyone I came in contact with was friendly and professional. Most notably was Ernesto who extended himself to ensure that a problem I was having with my vehicle was resolved to my satisfaction. professional. Most notably was Ernesto who extended himself to ensure that a problem I was having with my vehicle was resolved to my satisfaction. Brianna also stood out as a point of contact person who responded as you'd always hope to see in customer service but don't see too often other places. As a former manager, I recognize how special she is and would hire her in a minute! More
Other Employees Tagged: Walter Vartanian , Ernesto
February 04, 2026
This dealership is not only the best Subaru dealership I have been too but the best car dealership. Great staff, services and amenities. Even staff that aren't taking care of me stop and say," Hey Doug how have been too but the best car dealership. Great staff, services and amenities. Even staff that aren't taking care of me stop and say," Hey Doug how are things?" When its a long service they either give me a loner or give me a ride home and back to the shop for free. Just a great mentality from Granite Subaru More
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Dennis Talbot, Walter Vartanian, Gary Lafreniere, Bob Dalton , Richard White
January 20, 2026
As always professional service. Excellent customer service with exceptional communication about needed repairs. Very happy with the entire experience Excellent customer service with exceptional communication about needed repairs. Very happy with the entire experience More
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson
January 16, 2026
Promised when I bought the Ram Truck that your service department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ra department would be able to perform any and all maintenance. Was told flat out that the service department was incapable and would not service my Ram. Never will do any business in the future with Granite Subaru and will tell everyone I know of their deceptive practices. More
Other Employees Tagged: Julia Angotti, Jason Scharn, Tim Prevett, Jennifer Bisson, Walter Vartanian , Joe Briggs

