Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,771 Reviews

2,771 Reviews of Granite Subaru - Service Center

Sort by
February 27, 2023

The overall experience was great and Thiago was fantastic.Patrick was also very helpful and very nice. More

by lola4349
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
Feb 28, 2023 -

Granite Subaru responded

Lola, thank you for the wonderful review. We will pass your kind words on to Thiago and Patrick.

February 27, 2023

Our new vechicle sales experience with Chase Griffin was an absolute pleasure. He was knowledgeable, thorough, responsive, friendly and attentive. We encountered a couple of delays in the final purchase/v More

by altbxma
Recommend Dealer
Yes
Employees Worked With
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannot recall name of finance manager.
Feb 28, 2023 -

Granite Subaru responded

Thank you for the nice review. Chase does an amazing job for us. Our entire team believes in a no pressure sales approach. Glad you enjoyed your experience.

February 27, 2023

Courteous staff, clean and spacious waiting room. Was in and out around the estimated time. More

by ndorrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Feb 28, 2023 -

Granite Subaru responded

Thanks for the nice review. Our entire staff tries to make servicing as painless as possible.

February 22, 2023

Excellent customer service, with little wait time. Go above and beyond by offering state inspection, when service team noted man inspection was due in less than 60 days. Prices are good and competit More

by ALLIEALEE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Granite Subaru responded

Thank you for the nice review. Your recommendations are welcomed and appreciated.

February 22, 2023

I'm so happy with the service from Granite Subaru. They go above and beyond to provide extraordinary service and I feel valued and appreciated every time I'm there. More

by CRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Feb 23, 2023 -

Granite Subaru responded

Thank you for the nice review. We aim to make every service visit a positive one. You are valued, appreciated and part of our Subaru family.

February 20, 2023

Years ago I priced oil changes vs foing it myself and Firestone w/Coupons. Decided the cost is similar at this Subaru - when they were Nashua Subaru, then Prime Subaru, now Granite Subaru. All services More

by JAYDPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Granite Subaru responded

Thank you for the nice review.

February 19, 2023

All services were performed to my expectations. Very friendly and knowledgeable staff. Tim kept me updated on the progress as I was waiting in the comfortable waiting area. They even informed me of More

by ritab027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Granite Subaru responded

Rita, it's always nice to hear from another of Tim's fans. We appreciate the review and the kind words.

February 18, 2023

I had a great experience. Pat and everyone at granite were very helpful and made my experience the best one I've ever had buying a car plus I got my car at a better price the More

by wallygator978
Recommend Dealer
Yes
Employees Worked With
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Norton
Feb 21, 2023 -

Granite Subaru responded

Wally, thanks for the great review. We aim to be the most competitive dealer out there, while delivering the best customer experience.

February 18, 2023

I thought I could trust my usual mechanic but they did more damage for a simple oil change. Now I just go to Granite for my routine service. They even let me know if I'm overdue for something else. Their More

by nascarmilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Granite Subaru responded

Thank you for the nice review. Jennifer does an amazing job for us and she does an excellent job of keeping customers updated through the entire service.

February 16, 2023

Worked with Jason in the service dept. , he was very helpful with 2 recall repairs and kept me updated on other repairs , one of which was on factory backorder. More

by GARAGE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Patnaude
Feb 16, 2023 -

Granite Subaru responded

Thanks for the great review. Jason does a great job, he loves hearing from happy customers.

...
104
...