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Granite Subaru - Service Center

Hudson, NH

4.8
2,775 Reviews

2,775 Reviews of Granite Subaru - Service Center

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September 14, 2022

Very experienced knowledgeable and friendly staff that remembered who I was when I checked in. I enjoy the multi check point the techs do to let you know conditions of things. Utmost respect and professio More

by YCHENARD58
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service dept.
Sep 14, 2022 -

Granite Subaru responded

Wow, thank you for the raving review. It's always nice to hear from another fan.

September 14, 2022

Their service is great. Staffing is very friendly and make you feel welcome every time. More

by CAROLBORJA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Sep 14, 2022 -

Granite Subaru responded

Thank you for the kind words. We aim to make every visit a positive one and everyone feel welcomed.

September 14, 2022

Great Service, always pleasant and helpful. Everything was performed well. Car was cleaned and ready when they told me it would be. More

by SLAURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Sep 14, 2022 -

Granite Subaru responded

Thanks for the great review. We're glad everything went smoothly with your visit.

September 13, 2022

Quick easy and fair priced for the rain guards I had put in and my window control panel replaced. More

by DAVE451985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Sep 14, 2022 -

Granite Subaru responded

Dave, thanks for the nice review, glad it went so well.

September 12, 2022

The service department provided friendly thorough service. I was so impressed that I will now bring my other vehicle to Granite Subaru for service even though my other vehicle isn’t a Subaru. More

by hpoirier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Granite Subaru responded

Thanks for the great review and confidence in us. We appreciate your business and look forward to taking care of your non Subaru as well.

September 12, 2022

I liked it. the service special when I came and the girl from the desk help me. Was the first time that I went to this Subaru and the room for wait was good to. More

by CBERBESI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Granite Subaru responded

Thank you for the nice review. Our new facility is super comfortable and customers love our drive thru service and valet option. Glad you tried us, hope to see you again.

September 10, 2022

They were great in helping us buy our 2022 Subaru Outback, we can’t say enough about the service department, Tim is the best he greats you from the time you drive in , keeps you posted on what’s goin More

by ECUTRONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Granite Subaru responded

Thank you for the great feedback on our sales and service departments. Your kind words and recommendations are appreciated.

September 09, 2022

Jason and Jeremy are great guys. They have been there for me through my whole process of engine rebuilds, I couldn't ask for a better crew. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremey–lead tech, Jessica Patnaude, Jessy Lamontagne, Jamie Lawrence, Roberto Rodriguez
Sep 12, 2022 -

Granite Subaru responded

Nate, thanks for the nice review and kind words. We will be sure to pass your kudos on to Jason and Jeremy.

September 09, 2022

Appreciated details and communication. Team was able to resolve below estimation. Knew it would get fixed, but liked timely texts. Thanks More

by jadetjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Granite Subaru responded

Thanks for the nice review. Many customers love and appreciate how much we keep them informed along the way.

September 08, 2022

Service advisor Tim and mechanic Keith took the time and effort to resolve a acceleration problem with my 2018 Forrester. Customer service was excellent. More

by ROBERTROY139
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Granite Subaru responded

Robert, thank you for the great work. We're so happy that Tim and Keith were able to resolve your issue. We appreciate the great review.

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