Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,777 Reviews

2,777 Reviews of Granite Subaru - Service Center

Sort by
July 15, 2022

Jennifer was very helpful and told me what my car needed 5 stars to the service team Thanks Jennifer More

by HCHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

We will be sure to pass your kudos on to Jennifer, and we appreciate the high rating.

July 14, 2022

I was greeted by Jason as I drove in, service was excellent and on time and then Jason escorted to my car when the service was completed. Also, the technician went above and beyond when he installed More

by PJBOHNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician who worked on my car.
Jul 19, 2022 -

Granite Subaru responded

Thank you for the kind words and great review. We will be sure to pass your review on to Jason and the team.

July 14, 2022

They are always friendly and organized. And their waiting area is really comfortable and stocked with snacks and drinks. More

by Kendra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

Kendra, thanks for the nice review. Our new waiting area is great, and the snacks and drinks are nice too!

July 14, 2022

Very polite staff who kept in constant communication regarding the status of my car's service. More

by CARAVIGOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jul 14, 2022 -

Granite Subaru responded

Thank you for the great review and nice feedback. We will be sure to pass on your kudos to the entire Subaru Service team.

July 14, 2022

Facility: great! Staff: courteous, friendly and efficient! My issue required a part that had to be ordered. Roberto offered me a loaner car to use which I readily acc More

by WENDY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence, Roberto Rodriguez
Jul 19, 2022 -

Granite Subaru responded

Wendy, thanks for the nice review and the understanding on the wait time. We appreciate the feedback.

July 14, 2022

Everyone was very helpful and pleasant. It is a pleasure to bring in my Subaru for service. Very comfortable atmosphere. More

by 12STONESTWELVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara Lyndon
Jul 14, 2022 -

Granite Subaru responded

Thanks for the nice review. Our new facility and waiting area is super comfortable. Massage chairs, starbucks or cold brew coffee, nice tv. We aim to make servicing an enjoyable experience.

July 14, 2022

Always accommodating, professional and very customer service driven. It is a pleasure to work with this dealership. More

by sab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

Sandi, thank you for the kind words. I't a pleasure to have you as a customer!

July 13, 2022

They make it so easy and everyone is so kind. I've never dealt with such an easy process to get my car serviced. More

by BRANDONMLAWS
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr, Jessica Patnaude, Jessy Lamontagne, Jamie Lawrence, Roberto Rodriguez, Kara Lyndon
Jul 14, 2022 -

Granite Subaru responded

Wow, thanks for the great review and kind words. Our service team really does go above and beyond to make it easy.

July 13, 2022

The service was fine, except the oil filter was not tightened properly and leaked oil. I went to a local garage to get it fixed. More

by LINNEAFLINT
Recommend Dealer
No
Employees Worked With
Julia Angotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Granite Subaru responded

Linne, thank you for bringing this to our attention. We will use this to find out what happened because this type of thing is not acceptable. We use reviews like this to work on our processes to ensure this does not happen again. We assure you this type of thing rarely ever happens, we aim to make sure it never does again. Thank you for the review and we hope you will consider using us again in the future.

July 12, 2022

Your staff was polite courteous and very helpful. They told me what was next for my Subaru More

by dlinnehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Granite Subaru responded

Thank you for the nice review. Our staff does an amazing job of helping our Subaru customers with service. We're glad you had a positive experience.

...
144
...