Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,777 Reviews

2,777 Reviews of Granite Subaru - Service Center

Sort by
June 18, 2022

Came in for two issues. The first one took three tries to resolve and no the second one is back again. Considering going elsewhere. More

by MPATZ1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Bisson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

Thank you for bringing this to our attention. We had scheduled an appointment for you to try and get this resolved. We'd still love an opportunity to work towards getting this fixed for you. Please feel free to reach out if we can still help.

June 16, 2022

I was very happy they took care of me right away even though they were busy so thanks for the fast service More

by NORMAND.LETENDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Granite Subaru responded

Normand, glad we could take care of you right away. We appreciate the nice review.

June 16, 2022

They are very accommodating. They explained everything and made it easy to understand. They knew my repair would take a couple of days and before I could ask, they had set a loan More

by OZCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jun 21, 2022 -

Granite Subaru responded

Thank you for the nice review and kind words. We realize servicing can be inconvenient that's why we offer loaners and valet service. Glad it worked out easy.

June 16, 2022

Courtesy and knowledgeable of the need to have the Company car repaired as quick as possible. With the valet service save the Company man hours and cost. More

by Beth9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Patnaude, Jessy Lamontagne
Jun 21, 2022 -

Granite Subaru responded

Beth, thanks for the kind review. Our valet service makes servicing super easy.

June 16, 2022

Incredibly good service. My Forester was picked up at my home, a loaner car left behind, oil changed, previously known issue addressed and found wear issue fixed. Excellent c More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Granite Subaru responded

Thanks for the kind words Doug. Our valet service is super convenient and customers really seem to appreciate it.

June 16, 2022

The new repair area is so modern and clean. The service personnel were polite and responsive. The whole experience was satisfying. Salesman was helpful for the questions I had on new vehicles. More

by Bjpage61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Jun 21, 2022 -

Granite Subaru responded

Thank you for the kind review and positive feedback. Our new facility is really top notch and customers really seem to love it.

June 15, 2022

They were friendly to work with. It was clean and welcoming. Everyone was helpful answering my questions. Thanks! More

by 1969LAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Granite Subaru responded

Thank you for the nice review. We appreciate your business and the feedback.

June 15, 2022

Dealership is clean and comfortable. Everyone is very helpful and friendly. Easy booking service appointments as well. More

by covielloinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Granite Subaru responded

Thank you so much for the kind words and feedback.

June 15, 2022

I've always had a great experience here at Granite Subaru! World-class service and great people! I highly recommend them! More

by davidgale86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jun 15, 2022 -

Granite Subaru responded

David, thank you for the raving review. Your recommendation is welcomed and appreciated.

June 15, 2022

Fast, efficient, and honest service. I always bring my (2) Subaru's to Granite Subaru for service. Friendly and courteous staff. More

by HSTERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Granite Subaru responded

Thank you so much for the review and trusting us with your vehicles.

...
149
...