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Granite Subaru - Service Center

Hudson, NH

4.8
2,778 Reviews

2,778 Reviews of Granite Subaru - Service Center

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June 15, 2022

Dealership is clean and comfortable. Everyone is very helpful and friendly. Easy booking service appointments as well. More

by covielloinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Granite Subaru responded

Thank you so much for the kind words and feedback.

June 14, 2022

The service department has always been fair and reasonably priced. They have done lots of work on my 2007 Subie and brought her back to where she should be. Years of a less than reputable shop ha More

by M.A.STACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jun 14, 2022 -

Granite Subaru responded

WOW, what a great review. So glad you trusted us with your 07 Subie. So glad we were able to get her back where she should be. These will run for so long if well maintained.

June 14, 2022

Prompt, pleasant and excellent service! Really helped me out with a noise problem I was worried about. More

by CLCLOUTIER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Granite Subaru responded

Thank you for the kind words. Glad we were able to take care of the noise problem.

June 13, 2022

Service rep greeted me when I drove into bay. Friendly and courteous. Made me aware of service status while waiting. Highly recommend this dealer. More

by larsggl
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Granite Subaru responded

Thanks for the great review and recommendations. We try to make servicing easy, seems we hit our mark.

June 13, 2022

Service was done as expected. Problem was I hit my head getting into my car due to the seat being moved and not put back to the #1 position. Also, my radio station was changed! More

by bmaniff
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Granite Subaru responded

Thank you for the feedback. We're sorry about the seat not being put into the proper position and we'll be sure to share this with the service staff. Every vehicle that comes in we do a complimentary multi point inspection. Part of this is checking electrical systems including the radio.

June 13, 2022

Granite Subaru service department does a great job. Advisors are great and technicians are thorough. More

by Nope.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Lamontagne, Jamie Lawrence, Roberto Rodriguez
Jun 14, 2022 -

Granite Subaru responded

Thank you for the kind review. Our service team really goes above and beyond. Glad you enjoyed your visit.

June 13, 2022

Excellent customer service for a leased car. The car was picked up and dropped off, and a loaner vehicle was provided. Highly recommended! More

by mhcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Lamontagne, Roberto Rodriguez
Jun 14, 2022 -

Granite Subaru responded

Thank you for the nice review. Many customers really love and appreciate our pick up and drop off valet service. We try to make servicing easy.

June 12, 2022

Compared to the last Subaru service place I was going to. Granite Subaru is absolutely 5 stars. They really put lots of thought and care into this place and it shows. More

by mvangeenhoven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Granite Subaru responded

Wow, thank you for the great review. Our new facility is top notch and our staff really goes above and beyond. We appreciate your kind words.

June 11, 2022

We received outstanding service at Granite Subaru as always! Went above and beyond in every way! More

by GARYBROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jun 14, 2022 -

Granite Subaru responded

Gary, we hear that a lot from our customers. Our service team really is the best!

June 10, 2022

Service Manager Tim worked with me and took good care of my vehicle. He went beyond what he had to. So he did good. Thanks. More

by ASZAVAKOVATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Granite Subaru responded

Thanks for the great review. Tim really works hard to take care of our customers. We'll pass on your kind words.

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