Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,756 Reviews

2,756 Reviews of Granite Subaru - Service Center

Sort by
October 14, 2021

In the 3 years I have dealt with Granite Subaru, I have been very pleased with the way they treat their Customers. I recently had a problem with the tires on my 2019 Crosstrek, and they helped me work wit More

by LINGILCNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago Barreto
Oct 15, 2021 -

Granite Subaru responded

Dear customer thank yo for the kind review. We know it can be frustrating when issues arise. We try to work with customers as much as we can for a solution.

October 12, 2021

Granite Subaru has a Top notch service department from schedulers to mechanics, beginning to car wash! More

by lschneider19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Granite Subaru responded

Dear customer, thank you for the great review. We agree! Our service department is the best!

October 12, 2021

Jamie was super....attentive, thoughtful, and knowledgeable appointment was on time...needed repair work performed same day More

by JOROGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Granite Subaru responded

Dear customer, thank you for the nice review and feedback. Jamie does a great job for us!

October 12, 2021

Great Customer Service! Thiago was friendly and helpful with all requests. Enjoyed doing business with this dealership. More

by patty.kennedy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
Oct 12, 2021 -

Granite Subaru responded

Dear Patty, thank you for the great review. Thiago does a wonderful job for us and customers really appreciate his attentiveness.

October 12, 2021

Roberto was knowledgeable and explain everything. I liked the assessment with the photos. Dropping off is convenient and the waiting area is nice. The only reason I didn't give 5 stars is because I requested More

by khollister0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Oct 12, 2021 -

Granite Subaru responded

Dear customer, thank you for the great feedback. Our service team is great with the photos and communication. We're sorry a loaner was not available as many people utilize this service. We appreciate your feedback and your business.

October 11, 2021

Granite Subaru is a great dealership.The service on my Granite Subaru is a great dealership. The service on my Crosstrek was completed on time and the technician was very easy to work with. The service sh More

by flance50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Granite Subaru responded

Dear customer, thank you for the kind words. Your recommendation is appreciated. Glad we could take such good care of your Crosstrek.

October 11, 2021

Clean, friendly, and efficient. Was my first time at Granite Subaru - would definitely go back. More

by aturcotte85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Granite Subaru responded

Dear customer, thank you for the great feedback. We look forward to seeing you again.

October 11, 2021

Excellent, top-notch organization. The service department exceeds all expectations. I highly recommend Granite Subaru. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Granite Subaru responded

Jerry, thank you for the nice review. Our service department really is top notch. We will continue to exceed your expectations.

October 08, 2021

Great job guys. They got my car in on time and turned it around quickly. More

by sebirkholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Granite Subaru responded

Dear customer, thank you for the review. We're so glad we were able to turn it around quickly for you.

October 07, 2021

Very polite and professional service people. Nice waiting room. Routine check ups and oil change is on the expensive side. Keep those discount promotions coming. More

by PSNHXAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Granite Subaru responded

Dear customer, thank you for the great review. Our new facility really is top notch. Thank you for the feedback.

...
170
...