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Granite Subaru - Service Center

Hudson, NH

4.8
2,795 Reviews

2,795 Reviews of Granite Subaru - Service Center

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June 02, 2024

The customer service was excellent, the best experience I’ve ever had at a dealership. I did not purchase my Crosstrek from Granite Subaru, but that did not change how I was treated by the service team. To More

by lisa@wheelhousestudios.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Lisa, we try to treat every customer like family, no matter where they purchased. Thanks for the nice review.

May 31, 2024

My trip to Granite Subaru was a positive experience. My car was finished timely and the cost was less than I expected More

by scubasue_948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Aries
Jun 04, 2024 -

Granite Subaru responded

Thank you for the great review. We're glad it cost you less than expected.

May 31, 2024

I found my experience really great at the service department. They were very attentive and very polite. Of course they saw the problem that I went there with. Period I look forward to work with them More

by gaelrc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez, Chris Peek
Jun 04, 2024 -

Granite Subaru responded

Thank you for the nice review.

May 30, 2024

Rude service advisors that will neglect to give you back your registration because they're in a hurry to clock out and then act like you're a nuisance for asking them to mail it back to you for over 2 weeks More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Scharn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Ben, we are sorry to hear your frustration. We will look deeper into what happened and make sure nothing like this happens again in the future. Thank you for bringing this to our attention.

May 30, 2024

Mr. Robert Rodriguez was professional, pleasant, knowledgeable and polite. He is certainly a credit to your organization. I purchased my vehicle in 2019 and have returned to Granite Subaru for s More

by JMJMJ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jun 04, 2024 -

Granite Subaru responded

Thank you for the nice review.

May 30, 2024

Granite Subaru provided excellent maintence support for my Outback. Thank you to Tim P. and the entire Service Dept. More

by Dan Maes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Dan, thanks for the nice review. We will pass along your kind words to Tim and the entire team.

May 30, 2024

Everything wax great! ! Dealership was very accommodating and our sales person Josh was wonderful! Thanks More

by donna_vieweg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Granite Subaru responded

Donna, thank you for the nice review. We will pass along your kudos to Josh.

May 30, 2024

Jennifer was great! She listens and explains everything very clearly! I will continue to return for this excellent service! More

by KATHY.BORRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Kathy, we love hearing from Jennifer's many happy customers. Thank you for the kind review.

May 30, 2024

I love Granite Subaru. I I’ve recommended you to Mini of my friends and I am coming to get the rest of the work done on June tenth More

by BTHSCHNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Granite Subaru responded

Thank you for the nice review and thank you for the recommendations.

May 29, 2024

The rental service is a great idea! We needed a rental, and we have been thinking of trying out new Subaru anyway, so this combined two tasks in one. We’d definitely come back again! More

by PSARNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Granite Subaru responded

Thanks for the nice review. We're so glad you liked the Subaru!

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