Grapevine Dodge Chrysler Jeep

This was the first service on my Jeep. Josh did a great job addressing my concerns and answered questions I had. The service was completed faster than promised, which was a great bonus! job addressing my concerns and answered questions I had. The service was completed faster than promised, which was a great bonus! More

The maintenance & installation of the new tires went smoothly, Chris was very helpful and attentive. smoothly, Chris was very helpful and attentive. More

Service advisor was very helpful, courteous and kept me informed. Service was performed above expectations. informed. Service was performed above expectations. More

We’re fast and great service. They kept us informed on price and process. Thanks price and process. Thanks More

Outstanding customer service by the entire team at Grapevine Jeep. Service Advisor Terry has great communication and follow up. Grapevine Jeep. Service Advisor Terry has great communication and follow up. More

I had bad experiences at the AutoNation dealership in north Fort Worth. I am very happy with the organization of Grapevine Dodge. Everyone is very well trained. They answer the phone, follow up on appts, north Fort Worth. I am very happy with the organization of Grapevine Dodge. Everyone is very well trained. They answer the phone, follow up on appts, very prompt when dropping off my vehicle, very courteous shuttle driver, prompt service timing and very organized at the pickup counter. I lost my confidence in dealerships over the last couple years. Todays visit was very refreshing and very simple as it should be. I’ll def be recommending anyone needing service. More

Wade, Mike and Jay were all very professional, accommodating to my needs, and provided best-in-class service! I have purchased and/or leased many cars over the years and this transaction was by fa accommodating to my needs, and provided best-in-class service! I have purchased and/or leased many cars over the years and this transaction was by far the best buying experience I have ever had! More

Our salesman Jason was one of the best salesman I have ever worked with. The dealership made the purchasing process super easy. ever worked with. The dealership made the purchasing process super easy. More

the work on vehicle was horrible charge $350 and they the work on vehicle was horrible charge $350 and they said it was fine turned out it wasn't I had to do it myself they could even put a reader to th the work on vehicle was horrible charge $350 and they said it was fine turned out it wasn't I had to do it myself they could even put a reader to the check engine light and it would have showed them what the problem was they obviously don't check nothing and just send the big Bill you're better off doing it yourself at AutoZone there prices are 10 times over what you should pay seems like they have nothing but apprentices that don't know how to work on cars there More

Very friendly, always organized, Dakota did an amazing job checking me in and keeping me informed through the entire process. Bar none, Grapevine Jeep has the best customer service I’ve ever seen. job checking me in and keeping me informed through the entire process. Bar none, Grapevine Jeep has the best customer service I’ve ever seen. More