Grapevine Honda

From the minute I walked in to the minute I walked out, the service manager, Cris Ortega, and my service advisor, Howard Russell, completely took care of me. In a world where customer service is lacking, the service manager, Cris Ortega, and my service advisor, Howard Russell, completely took care of me. In a world where customer service is lacking, this experience exceeded my expectations. Thank you so much. Cody in New car sales took great care walking me though the SUV's. I will be back to buy my new car from him!! Thanks for the great experience! More

Grapevine Honda did all requests I asked and they followed through with everything the said they would do. There wasn’t any hidden fees. They didn’t overcharge me for items they sold me. Excellent pl followed through with everything the said they would do. There wasn’t any hidden fees. They didn’t overcharge me for items they sold me. Excellent place to get your Honda serviced!!! More

Andrew provided great customer service. He truly took care of my car. He is an asset to Honda. He truly took care of my car. He is an asset to Honda. More

Curtis made buying a new vehicle easy! Grapevine Honda will get my business in the future! Grapevine Honda will get my business in the future! More

Friendly staff and great selection of vehicles. They are very easy to work with. Very enjoyable experience. They are very easy to work with. Very enjoyable experience. More

Great service and easy to work with totally recommend, everyone is so welcoming and very helpful everyone is so welcoming and very helpful More

The dealership was clean and seemed organized and Georgina, our sales person, was wonderful! She was kind and helpful. The process was easy. Georgina, our sales person, was wonderful! She was kind and helpful. The process was easy. More

Georgina Antosh was our sales person. She was kind and thorough and we really enjoyed the process of buying our car. She was kind and thorough and we really enjoyed the process of buying our car. More

I actually went last Saturday to buy this car and I had the money in hand and when the discussion started about the price. The sales representative gave me his hand so that I and my baskets could leave. Th the money in hand and when the discussion started about the price. The sales representative gave me his hand so that I and my baskets could leave. This is the height of immorality More

Not impressed at all. The people they have inspecting used vehicles is not very good at their job. The vehicle we got two weeks ago has a busted radiator and some mixed co The people they have inspecting used vehicles is not very good at their job. The vehicle we got two weeks ago has a busted radiator and some mixed coolant or added stop leak to the truck. Either way the expensive warranty they offer doesn’t cover radiators or fluids being mixed. At least that’s what my wife was told when she went to get warranty information as we dropped the vehicle off. Then the lack of actual care was along the lines of well we will have to send it to dodge and see what they say. My wife initially wanted to go back once we pay the car down. That probably won’t happen. Worse experience so far with a dealer and the not our problem attitude that you get after the sale. More