Grapevine Honda
Grapevine, TX
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Dustin and the service tech were very accommodating of my vehicle needs and my budget constraints. They prioritized the safest immediate requirements over trying to get the bigger sell. vehicle needs and my budget constraints. They prioritized the safest immediate requirements over trying to get the bigger sell. More
I was addressed instantly as I parked in the service area. The people I interacted with were very courteous and detailed in what would be done during the service and how I would be updated midway throug area. The people I interacted with were very courteous and detailed in what would be done during the service and how I would be updated midway through the process. I was also provided the complimentary Uber/Lyft, which helped a lot as I am a single mother and I needed to keep my daughter busy during the service. The checkout process was fast as well. Not a minute wasted, nor did I feel rushed at any point in time. Not to mention, the initial booking of my service was amazing! I called the number and was greeted by a lady (I wish I remembered her name). Her energy alone is what solidified Grapevine Honda to be my dealership of choice no matter any car needs/issues that may arise. More
Kyle was super helpful during my oil change and took the time to clearly explain everything about my car. Really appreciated his honesty, patience, and great customer service! time to clearly explain everything about my car. Really appreciated his honesty, patience, and great customer service! More

