Grappone Ford Inc

I will write another review after my new 2012 Mustang is delivered. I have to say though that this has been a great experience thus far! I had been shopping around 12-15 dealers in Massachusetts for the bes delivered. I have to say though that this has been a great experience thus far! I had been shopping around 12-15 dealers in Massachusetts for the best price and had emailed everyone asking for their best offers. Within the first 24 hours Kristina contacted me with an amazing price! The other 12-15 dealers did not even respond to the email. I sent a second one letting them know A dealership had offered me a specific price, it was so good it must have scared them away! :-) You want no hassle, no xx shopping minus the tricks and games then you need to start here first and save yourself a lot of time. You guys are great and kudos to Kristina for her great response time and customer service! More

I started with the internet department which identified several Ford Rangers in inventory which matched my specifications. I visited for a test drive and was greeted by a knowledgeable, capable and pleasa several Ford Rangers in inventory which matched my specifications. I visited for a test drive and was greeted by a knowledgeable, capable and pleasant sales consultant who answered my questions and was able to complete the sale with trade-in within a couple of hours. Excellent experience! More

Folks I had visited other Mazada dealers in New Hampshire to buy a new CX-7, however once I stepped into this dealership it was clear that they are the best. They didn't waste my time with any of those stu to buy a new CX-7, however once I stepped into this dealership it was clear that they are the best. They didn't waste my time with any of those stupid sales tricks(how much can you afford?) and they got down to where the rubber meets the road which is how much do you want for your trade and how do you want to pay for the new vehicle. After a few back and forths on the trade amount we came to and agreement which I could live with and the deal was done. I also like the Grappone benefits such as free tires for my car as long as I serviced it there, 100K powertrain warranty, free oil changes(after 5 ior 6) and all the other free benefits they give all customers. Also I bought the service package at a discount for all oil changes and scheduled services up to 60K miles. A great deal if you think about how much you actually spend on this stuff. I definitely recommend Grappone Ford/Mazada to anyone, ask for Scott Brannen by name he really gets it. I promise you won't be disappointed. More

I was in the market for a new Ford Fiesta and contacted most of the Ford Dealerships in New Hampshire. I had decided to choose Grappone because of a friends referal and I am so happy I did. The Fiesta, the most of the Ford Dealerships in New Hampshire. I had decided to choose Grappone because of a friends referal and I am so happy I did. The Fiesta, the model I wanted, is hard to find now in this area. I was so worried I wouldnt be able to get the car I wanted but Grappone pulled it off! The price was great, the warranties great...everything about this transaction went smoothly, without pressure. I couldnt be happier. This car was a big purchase for me, a brand new car is something I haven't had in ages. They went out of their way to make me feel comfortable and that is something I appreciate the most. Outstanding customer service! I had all the information I needed from their website so that I walked into the dealership with knowledge about the car and what they had to offer. More

We enjoyed the transaction and found the process of buying a new vehicle from you very pleasant. The initial contact that resulted from our internet inquiry was first class. All of the staff with whom buying a new vehicle from you very pleasant. The initial contact that resulted from our internet inquiry was first class. All of the staff with whom we had contact were informative and courteous. More

My girlfriend and I went to the dealership to look at the Ford Escape. We started on the lot walking around and within a few minutes, John was outside showing us everything there is to know about the Ford E Ford Escape. We started on the lot walking around and within a few minutes, John was outside showing us everything there is to know about the Ford Escape. After a thorough demonstration, he brought us inside to see what our trade-in vehicle was worth and what types of financing we could get. After a little negotiation, we decided to buy the Escape. John was able to get us a great price for our current vehicle as well as a great finance rate. I was very pleased with the care we received from John. He was very personable and friendly. I'll definitely be buying my next vehicle from him! More

Our experience was excellent! We had been there before looking, and Dacre remembered us, so he helped us again. Well he did such a great job!! He got together with the finance guy (originally from upstat looking, and Dacre remembered us, so he helped us again. Well he did such a great job!! He got together with the finance guy (originally from upstate NY - can't remember his name) and both of them worked so hard to get us an EXCELLENT package deal!! It came together perfect, we loved the car, and we drove away with it within a couple hours! It was so terrific & so fast!! Thanks to Grappone for such a terrific experience! We'll send everybody we know to you!! ;) Kathy & Dan Dalrymple More

The sales consultant we worked with, Scott Brannen was a great guy. He was totally prepared for our meeting and got us out to the car to test drive it as soon as we got there. Initially we had thought we we great guy. He was totally prepared for our meeting and got us out to the car to test drive it as soon as we got there. Initially we had thought we were going to buy a slightly different model that was still being shipped, but once we heard how long it would be until it got there we decided to buy the last model that they had on site. He worked quickly to make this happen and get the car ready. I would happily buy another car from Grappone, or Scott again. More

Our last purchase was a Ford Explorer, 8 years ago at the same dealership. We hold on to our vehicles, so we were looking for something that will have a good life. When we got to Grappone this morning, we same dealership. We hold on to our vehicles, so we were looking for something that will have a good life. When we got to Grappone this morning, we met Dacre and from the beginning, we were up front, told him what we were looking for and that we had done our homework. Dacre answered questions, and gave us the right amount of time to think over what we were about to do. It was down to two different vehicles, and again, he gave us time to discuss what we wanted, when we were ready, he was able to make the deal happen. Paperwork was pretty quick, everyone was very friendly during the whole process. Once the purchase was made, Dacre went over the car information with us, showed us the features it has, and helped to set up Sync functions in our new Ford Fusion. We are very happy with the events of the day, and smiled the whole way home because I love my new car! Certainly would recommend the dealership! More