Grappone Ford Inc

Very pleased with my 2021 Ranger and Grappone Ford's sales. Even in these times of inventory shortages they gave me a discount off sticker plus factory incentive. Since the truck wasn't cleaned prope sales. Even in these times of inventory shortages they gave me a discount off sticker plus factory incentive. Since the truck wasn't cleaned properly for delivery, they cleaned, detailed and filled the gas tank at a later date. I am very pleased with their follow through! More

Grappone’s staff is very professional and efficient. I feel confident about having them service my 2008 F-150 which I purchased new from them. My “baby” deserves the best. That’s Grappone Ford! feel confident about having them service my 2008 F-150 which I purchased new from them. My “baby” deserves the best. That’s Grappone Ford! More

I have been a loyal Grappone Ford and Toyota customer for a very long time. I am very satisfied with their work, and with their customer service. My one complaint, and it's a big one, is that the courtesy v a very long time. I am very satisfied with their work, and with their customer service. My one complaint, and it's a big one, is that the courtesy van is still not being offered. I understood why it was not during the height of the pandemic, but do not understand now. It makes it very hard for me to have work done. Unfortunately the parts for a Ford Edge recall were not in when I had my regular service which means I will need to come back. I feel like I have no other options besides Grappone, but this is really hard for me. More

Professional, courteous, knowledgeable. Bob Guay and his staff are top notch. Grappone Ford is a reputable dealer. My family has purchased over 12 vehicles from Grappone. staff are top notch. Grappone Ford is a reputable dealer. My family has purchased over 12 vehicles from Grappone. More

Excellent service on my 2006 Expedition...I have been a loyal customer for years. Seth has been a "rock" along with Bob....they really know their stuff. loyal customer for years. Seth has been a "rock" along with Bob....they really know their stuff. More

The service team is very professional in handling customer and with scheduling service appointment . The service team has always preform all necessary work in a timely fashion I have never had to bri customer and with scheduling service appointment . The service team has always preform all necessary work in a timely fashion I have never had to bring it back for rework. Thanks More

Everything is very clean and organized, we are so grateful to Sam Maloney who knows so much about these cars and all of the other paperwork! Fantastic job grateful to Sam Maloney who knows so much about these cars and all of the other paperwork! Fantastic job More

Best dealership ever for service or sales. And I’ve dealt with a lot of dealerships over the years. Never has a dealership been so accommodating, highly trained, And fix it right the first time. If you have with a lot of dealerships over the years. Never has a dealership been so accommodating, highly trained, And fix it right the first time. If you have problems they take care of you. More

Recently had my 2017 Focus ST, which I bought at Grappone, in for a state inspection and they did their usual excellent job. Everyone was pleasant, there was no pressure to do any additional work a Grappone, in for a state inspection and they did their usual excellent job. Everyone was pleasant, there was no pressure to do any additional work and the work was completed promptly and courteously. I have always had good experiences at Grappone and I would recommend them without hesitation as a dealer top do business with. More

Grappone has been maintaining my vehicle since I purchased it in 2013. It now has 100K miles, and still runs great. They are professional, knowledgeable, and to the point, and have kept my vehicle purchased it in 2013. It now has 100K miles, and still runs great. They are professional, knowledgeable, and to the point, and have kept my vehicle operating dependably. I will most likely purchase my next car there as well. More