Grappone Toyota

Very professional and precise! Recommendations were very well done with options to chose. Well done service work. Recommendations were very well done with options to chose. Well done service work. More

We recently bought a Toyota Tacoma through Sarah Wentworth. We can not express how happy we were with the whole experience. Sarah is such an amazing asset to your sales team!! She made us feel at Wentworth. We can not express how happy we were with the whole experience. Sarah is such an amazing asset to your sales team!! She made us feel at home and relaxed. The whole experience was stress free and we left feeling as though we made a new friend. We will definitely recommend Grappone! More

Dealership was very professional and clean. Employees look like they enjoy their jobs at this place . They support each other to help the customer . Employees look like they enjoy their jobs at this place . They support each other to help the customer . More

The quality of service I received from Grappone is expert and precise. Recently brought our Toyota Prius in for three indicator (idiot) lights on the dash. They diagnosed and fixed the issue (ball joint). and precise. Recently brought our Toyota Prius in for three indicator (idiot) lights on the dash. They diagnosed and fixed the issue (ball joint). My only complaint is that there was $170 diagnostic fee on top of the $500+ to fix the problem. I asked if the fee diagnostic fee was applied towards the fix and was told it was not. This is likely the standard in the industry, but it's a steep cost on top of a fix that is already expensive. More

Best service dept around. The staff makes sure in advance that your parts will be ready for your vehicle when it’s time for service. They have taken care of my family with all The staff makes sure in advance that your parts will be ready for your vehicle when it’s time for service. They have taken care of my family with all our needs, Toyota plus other brands. More

The service department is professional, fast and courteous. They have had me in and out in less than an hour. Comfortable waiting area as well courteous. They have had me in and out in less than an hour. Comfortable waiting area as well More

Glad I could get my service done good tech and writer combination. Sean snow was able to update me the whole way and the technician did a A1 job combination. Sean snow was able to update me the whole way and the technician did a A1 job More

We keep coming back because we know the price and there’s no horse trading. The salesman was knowledgeable, bright, and very straightforward. We recommend Grappone’s to everyone. no horse trading. The salesman was knowledgeable, bright, and very straightforward. We recommend Grappone’s to everyone. More

It’s amazing how every single person at Grappone is so friendly, always smiling and ready to help at any moment. That’s a big deal to me. Obviously, the service is most important, but Grappone’s service i friendly, always smiling and ready to help at any moment. That’s a big deal to me. Obviously, the service is most important, but Grappone’s service is top-notch, and it’s second to none. The videos during inspection are the icing on the cake… Until I found out that they offer a shuttle service. Just amazing. More

Difficult diagnostic for a shake. They thoroughly checked the standard things finding nothing wrong. Checked and balanced the tires after I just had it done elsewhere just a few month They thoroughly checked the standard things finding nothing wrong. Checked and balanced the tires after I just had it done elsewhere just a few months prior. Sure enough unbalanced tires was the issue. All in all I am satisfied and they got me out quickly. Thank you Toyota. More