Gray-Daniels Ford

The people at Gray Daniels are very professional. They are very respective of your time. They do what they say they're going to do. They are very respective of your time. They do what they say they're going to do. More

Professional,Courteous, Thorough, Knowlegeable, Dedicated, Outstanding services, takes care of good business, HIGHLY RECOMMENDED. A1. Dedicated, Outstanding services, takes care of good business, HIGHLY RECOMMENDED. A1. More

The business is very professional and cares about your safety and taking care of your vehicle. safety and taking care of your vehicle. More

Doug, Lee, Shane, Trey —- theses guys are why it’s a nobrainer for me to get service done with Gray Daniels nobrainer for me to get service done with Gray Daniels More

Three visits, three problems. First one, I had brakes done. My tires had been inflated to almost 60psi.. I went bacj and showed it to Johnathan, he apologized and fixed it. Second First one, I had brakes done. My tires had been inflated to almost 60psi.. I went bacj and showed it to Johnathan, he apologized and fixed it. Second visit, had to have my F150 towed because of a bad temp sensor, found on the passenger side front fender, a crease and a white streak and scratch. Took it back, showed it to Johnatgan and Trey. Also said I was there with the tow truck driver all the way and there was no damage there after the tow. Trey offered to have it repaired, I said it was ok, I didn't want that, he offered a free "works" package so I said ok. Now, this time, third visit, my oil life counter was still at 38% and the reminder sticker wasn't swapped out...and I may be paranoid, but it feels like something's off. I didn't go back nor say anything because, well, I'm tired of the hassles. I trust Johnathan because he tells the truth and is always there for me. He is the only reason I'm staying with your shop. It does occur to me, though, I wonder if there is one recently hired tech who can't or won't do a 100% job or what, because I never had these problems until now...and I have a sneaking suspicion I may know who, but there's no way I could confirm that. Regardless, again, Johnathan is the only reason I am staying here. I also wanted to select the department and service writer two steps abead, but it shows only Sales Dept and only one name, so everybody has to manually enter the name More

Great service. Adviser was attentive to my needs of truck. Oil change and tire rotation were my only needs for this service. Will use the dealership in the near fut Adviser was attentive to my needs of truck. Oil change and tire rotation were my only needs for this service. Will use the dealership in the near future More

Courteous , Respectful,Reliable The towing company driver spoke with confidence about the manager who initially accepted my vehicle spoke with confidence about the manager who initially accepted my vehicle More

They was kind and friendly service was great and I am looking forward to doing business in future. looking forward to doing business in future. More

My experience was great. They had great customer service, great feedback and I got my car back really fast. They had great customer service, great feedback and I got my car back really fast. More

Radio quit when I left the parking lot Fix my radio Should not have quit like not very happy Should not have quit like not very happy More