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Gray-Daniels Ford

Brandon, MS

Overview
Employees
Reviews
Vehicles
4.6
681 Reviews
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi, located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks, cars & SUVs, Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live, work or play in Jackson, Brandon, Florence, Pelahatchie, Pearl & surrounding areas. If you are looking for new Ford cars & trucks in Jackson, along with well-maintained used cars in Jackson & Brandon, MS by some of today's top manufacturers, browse through our huge selection of new Ford cars, trucks, crossovers & SUVs in stock. You'll find some of the best Ford models including the F150, F250, F Series Trucks, Ford Focus, Fusion, Taurus, Escape, Edge, Mustang & more. See our new Ford specials to get a great deal on your next new car in Jackson from Gray-Daniels Ford! Come on in and take a test drive today or buy your next car online! You can also take advantage of our online shopping tools like our car payment calculator, online credit application & more to save time at the dealership.We look forward to making you a part of the Gray-Daniels family!
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201 Octavia Dr

Brandon, MS

39042

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Showing 681 reviews

June 25, 2026

The process was fast and efficient. Rick was great to work with. I didn't feel pressured like at other dealerships. I will definitely recommend! More

by STEPHANDMIKE1991
Recommend Dealer
Yes
Employees Worked With
Rick Dykes
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Jun 25, 2026 -

Gray-Daniels Ford responded

Thank you for mentioning how quickly and smoothly your purchase of the used GMC Terrain went. We’re glad our team provided helpful, pressure-free service. Your recommendation means a lot to us.

June 25, 2026

Debbie Sherman And David Leonard were 5s. .. very knowledgeable, and professional.... Darrius Johnson was kind however he needs a little more training More

by pamelasearcybacon
Recommend Dealer
Yes
Employees Worked With
Debbie Sherman -Sales Darrius John/David Leonard-Business Manager
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Jun 25, 2026 -

Gray-Daniels Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gray-Daniels Ford.

June 24, 2026

We sat in our car for 5-10 minutes after pulling up without being acknowledged. Finally got out and went in the service department and asked for help. The man that finally did help was nice. More

by joannawalker
Recommend Dealer
No
Employees Worked With
Michael graham was who I was supposed to deal with, but I don't believe we saw him. We sat in our car for 5-10 minutes without being acknowledged. Finally got out and went in the service department and asked for help.
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Jun 27, 2026 -

Gray-Daniels Ford responded

Joanna, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 24, 2026

Courteous and knowledgeable staff; clean waiting environments; Not a long wait. Will definitely return for future service More

by malletteleslie
Recommend Dealer
Yes
Employees Worked With
Shane Mitchell
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Jun 24, 2026 -

Gray-Daniels Ford responded

Thank you for noting how our team provided courteous and knowledgeable assistance in a clean waiting area with a quick turnaround. We’re glad to support your Lincoln’s maintenance needs and welcome your return. We look forward to serving you again.

June 24, 2026

Very good communication. Very easy to schedule. Ultimately fixed the problem I Would highly recommend More

by OBJONES
Recommend Dealer
Yes
Employees Worked With
Arthur
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Jun 24, 2026 -

Gray-Daniels Ford responded

Delighted you found our scheduling process effortless and our team kept you informed. We’re glad we resolved your Ford’s issue promptly. We appreciate your recommendation and look forward to assisting you in the future.

June 23, 2026

They were all very professional, kind, accommodating and thorough. They were very patient with us while we looked at several cars. More

by Marybshap
Recommend Dealer
Yes
Employees Worked With
Robbie
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Jun 23, 2026 -

Gray-Daniels Ford responded

Our team was pleased to provide a considerate and thorough experience as you explored multiple options. We’re thrilled you chose a new Lincoln Aviator. Thank you for sharing your positive feedback.

June 23, 2026

Shane did a great job taking care of my car! He was patient in listening to my concerns and made sure I was informed the entire time. More

by Clatham106
Recommend Dealer
Yes
Employees Worked With
Shane
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Jun 23, 2026 -

Gray-Daniels Ford responded

Thank you for the five-star review. It’s great to hear our service team listened to your concerns and kept you updated during your Ford service. We appreciate you choosing us for your maintenance needs.

June 23, 2026

He went above and beyond He showed great concern over the issue. Great customer service. He went above and beyond More

by WBRADSHAW
Recommend Dealer
Yes
Employees Worked With
Shane Mitchell
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Jun 23, 2026 -

Gray-Daniels Ford responded

Thank you for highlighting the extra care our team provided. We’re glad that the issue with your Ford received the attention it needed. We appreciate your trust and look forward to serving you again.

June 23, 2026

It took over 2 months to get car in for repairs. Lee was so helpful in getting me a loner to use after multiple calls. Once there I was told Lexi’s would keep me updated, I didn’t hear from her, More

by donnamoore.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Milnick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t deal with sales or administration, was for Lincoln service.
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Jun 26, 2026 -

Gray-Daniels Ford responded

Donna, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

June 22, 2026

Quick, seamless process. In and out of dealership with new vehicle in tow in 2 hours! Salesman, Chris and Finance Manager, Darius, were both great to work with! More

by AMYHALE2002
Recommend Dealer
Yes
Employees Worked With
Chris Stapleton
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Jun 22, 2026 -

Gray-Daniels Ford responded

We’re happy to know the purchase of your Lincoln Nautilus was quick and seamless. Our sales and finance teams appreciate your feedback about the smooth process. Enjoy every mile in your new vehicle!

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