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Gray-Daniels Ford

Brandon, MS

Overview
Employees
Reviews
Vehicles
4.6
376 Reviews
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi, located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks, cars & SUVs, Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live, work or play in Jackson, Brandon, Florence, Pelahatchie, Pearl & surrounding areas. If you are looking for new Ford cars & trucks in Jackson, along with well-maintained used cars in Jackson & Brandon, MS by some of today's top manufacturers, browse through our huge selection of new Ford cars, trucks, crossovers & SUVs in stock. You'll find some of the best Ford models including the F150, F250, F Series Trucks, Ford Focus, Fusion, Taurus, Escape, Edge, Mustang & more. See our new Ford specials to get a great deal on your next new car in Jackson from Gray-Daniels Ford! Come on in and take a test drive today or buy your next car online! You can also take advantage of our online shopping tools like our car payment calculator, online credit application & more to save time at the dealership.We look forward to making you a part of the Gray-Daniels family!
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201 Octavia Dr

Brandon, MS

39042

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Showing 376 reviews

April 29, 2026

Our experience at Gray Daniels in Brandon MS was very positive and professional the sales staff did an excellent job of getting us in the vehicle of choice we were very pleased with the results of our pu More

by Christinejay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Bradford 5 stars
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Apr 29, 2026 -

Gray-Daniels Ford responded

Thank you for the five-star review! We’re thrilled our sales team helped you drive home your Mercedes-Benz GLE 350 the same day, complete with a full tank and a wash for a smooth start. We appreciate your recommendation and look forward to assisting you again.

April 29, 2026

Very happy with the whole experience start to finish Great dealership and people and service More

by hnyiri1945@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Gray-Daniels Ford responded

We’re thrilled your used Ford Escape purchase went smoothly from start to finish. It’s wonderful to know our team and service made a positive impression. Thank you for choosing us!

April 29, 2026

Wonderful mobile service. I will continue buying from Gray-Daniels just for the mobile service convenience. More

by DIANEHONEYCUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
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Apr 29, 2026 -

Gray-Daniels Ford responded

Thank you for the 5-star rating and kind words about our mobile service. We look forward to assisting you with your next Ford purchase.

April 29, 2026

They where very nice It's a great place to visit. Perfect place to get things done. More

by keithbboy01
Recommend Dealer
Yes
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Apr 29, 2026 -

Gray-Daniels Ford responded

We appreciate you sharing your experience. We’re glad our team was friendly and efficient while servicing your Ford Edge. We look forward to assisting you again.

April 28, 2026

Worst service department in the country. There are a bunch of thieves. All they wanna do is say something they don’t care if they fix your vehicle ride or anything as long as I get their mon More

by jmacoy59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan, I don’t know his last name
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Apr 30, 2026 -

Gray-Daniels Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 28, 2026

Jonathan kept me informed of the process and what the cost of the repairs would be. My SUV was repaired and ready to go before the expected time. More

by Marysheldon9928
Recommend Dealer
Yes
Employees Worked With
Jonathan in the service department.
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Apr 28, 2026 -

Gray-Daniels Ford responded

Thank you for the 5-star review. We’re glad our service team kept you informed and had your Ford Explorer ready sooner than expected. We look forward to assisting you with any future maintenance or repairs.

April 28, 2026

Disappointing Was supposed to be detailed and cleaned and you can look underneath and see there's dirt everywhere engine was dirty inside the truck was dirty just disappointing all together More

by jrbutler82
Recommend Dealer
No
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Apr 30, 2026 -

Gray-Daniels Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 28, 2026

Very friendly staff . They are very good explaining what problems your car has. I would definitely recommend them. More

by memcgee1950
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Gray-Daniels Ford responded

We’re delighted you found our staff friendly and informative in explaining your GMC Canyon’s issues. Thank you for recommending us, and we look forward to assisting you again.

April 28, 2026

Jonathan in service is the best he always take care of us. Carl the driver is us so nice to take me home and pick me up More

by jmbishop15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan and carl
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Apr 28, 2026 -

Gray-Daniels Ford responded

Thank you for the 5-star rating! We’re glad our service advisor took such great care of you and that our shuttle driver made your trips seamless. Michael will be thrilled to share your kind words about your Ford with the team.

April 27, 2026

Great experience from start to finish! Check-in for my oil change was quick and seamless. I was then shuttled to the new location, where the team gave me a warm More

by yasherico
Recommend Dealer
Yes
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Apr 27, 2026 -

Gray-Daniels Ford responded

Thank you for sharing how smoothly your Lincoln Nautilus oil change went. We’re glad the check-in process was quick and the shuttle to our new location felt warm and welcoming. We appreciate you trusting your vehicle with us.

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