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Gray-Daniels Ford

Brandon, MS

Overview
Employees
Reviews
Vehicles
4.6
681 Reviews
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi, located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks, cars & SUVs, Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live, work or play in Jackson, Brandon, Florence, Pelahatchie, Pearl & surrounding areas. If you are looking for new Ford cars & trucks in Jackson, along with well-maintained used cars in Jackson & Brandon, MS by some of today's top manufacturers, browse through our huge selection of new Ford cars, trucks, crossovers & SUVs in stock. You'll find some of the best Ford models including the F150, F250, F Series Trucks, Ford Focus, Fusion, Taurus, Escape, Edge, Mustang & more. See our new Ford specials to get a great deal on your next new car in Jackson from Gray-Daniels Ford! Come on in and take a test drive today or buy your next car online! You can also take advantage of our online shopping tools like our car payment calculator, online credit application & more to save time at the dealership.We look forward to making you a part of the Gray-Daniels family!
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201 Octavia Dr

Brandon, MS

39042

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Showing 681 reviews

April 19, 2026

It was okay they seem like your bothering them even if you have a appointment More

by cliffclark292
Recommend Dealer
Yes
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Apr 20, 2026 -

Gray-Daniels Ford responded

Cliff, Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you.

April 19, 2026

I'm glad they fixed the issues with my car. I am still testing the AC to see if the smell is gone. More

by J_A.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Mitchell
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Apr 19, 2026 -

Gray-Daniels Ford responded

We’re pleased that our team resolved your Ford’s concerns. Please let us know if the air conditioning still has any odor as you continue testing. We appreciate you sharing how your vehicle performs in the days ahead.

April 19, 2026

I was very satisfied with my service that I received from everyone at gray Daniels More

by judydelaney94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 19, 2026 -

Gray-Daniels Ford responded

It’s wonderful to hear our service team delivered a smooth experience. Thank you for sharing your feedback. We look forward to welcoming you back soon.

April 19, 2026

The Fleet Service team has always been extremely knowledgeable and very helpful EVERYTIME I need them. They are the only reason I remain loyal to Gray Daniels. More

by rbpate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Goza
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Apr 19, 2026 -

Gray-Daniels Ford responded

It means a lot to hear our fleet service team’s expertise has kept your Ford F-250 running smoothly. Thank you for trusting us with your service needs every time.

April 19, 2026

Great service but truck was ready to go while my tech manager was gone to lunch, but another tech manager saw me waiting and helped me pay and leave. More

by JOHNPICK126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Apr 19, 2026 -

Gray-Daniels Ford responded

Thank you for choosing us for your Ford F-150 service and for sharing your experience. We apologize your truck was ready during the lunch break but are glad another tech manager noticed you and got you on your way. We appreciate your feedback and look forward to helping you again.

April 18, 2026

Excellent and friendly customer service. Picked up my vehicle on time, serviced it and brought it back in a timely manner. More

by SUTTER_BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2026 -

Gray-Daniels Ford responded

We’re delighted our team provided friendly and efficient service for your Ford F-250. Thank you for trusting us to pick up, service, and return your vehicle promptly. We look forward to serving you again.

April 18, 2026

Honest with me from the start and made a good deal for both of us. I will be shopping there again in the future More

by jaretpoole
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 18, 2026 -

Gray-Daniels Ford responded

We’re pleased our honest approach made buying your Jeep a mutually beneficial experience. Thank you for choosing us and we look forward to your next visit.

April 18, 2026

Steve Madrid is my sales guy. Phillip is my finance guy. The service department is meh. More

by Palomo.martin
Recommend Dealer
Yes
Employees Worked With
Lexxus
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Apr 19, 2026 -

Gray-Daniels Ford responded

It's great to hear that Steve was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gray-Daniels Ford!

April 18, 2026

Quality folks. Fast service. Professional Good inventory selection, facilities are fair. Finance manager was knowledgeable More

by Grammy618
Recommend Dealer
Yes
Employees Worked With
Cage
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Apr 20, 2026 -

Gray-Daniels Ford responded

Thank you for your business and this review. We're happy to hear that Cage and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2026

Our salesman Robby was an excellent communicator. He was knowledgeable and patient with all of our questions and truly made our experience a great one. More

by becbroom
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Milnick
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Apr 18, 2026 -

Gray-Daniels Ford responded

We’re thrilled that your salesperson’s patience and knowledge made purchasing your Ford Bronco effortless. It’s wonderful to know you felt supported throughout the process. Congratulations on your new Bronco, and please reach out if we can help in the future.

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