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Gray-Daniels Ford

Brandon, MS

4.6
681 Reviews
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi, located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks, cars & SUVs, Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live, work or play in Jackson, Brandon, Florence, Pelahatchie, Pearl & surrounding areas. If you are looking for new Ford cars & trucks in Jackson, along with well-maintained used cars in Jackson & Brandon, MS by some of today's top manufacturers, browse through our huge selection of new Ford cars, trucks, crossovers & SUVs in stock. You'll find some of the best Ford models including the F150, F250, F Series Trucks, Ford Focus, Fusion, Taurus, Escape, Edge, Mustang & more. See our new Ford specials to get a great deal on your next new car in Jackson from Gray-Daniels Ford! Come on in and take a test drive today or buy your next car online! You can also take advantage of our online shopping tools like our car payment calculator, online credit application & more to save time at the dealership.We look forward to making you a part of the Gray-Daniels family!
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201 Octavia Dr

Brandon, MS

39042

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Showing 681 reviews

June 19, 2026

I will be back to buy again people are very nice thank you all for the new truck More

by Stonecold62627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Gray-Daniels Ford responded

Thank you for taking the time to share your experience. We’re delighted to hear you appreciate our team’s friendliness and that you’re happy with your new Ford F-250. We look forward to welcoming you back when you’re ready for your next purchase.

June 19, 2026

Dropped off vehicle for appointment and they didn’t touch my car for 27 hours. Then they did a full inspection on my car that I didn’t ask for. I tried to reach my service advisor and they would not answer o More

by NOAHJASPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexxus Ballard
Jun 22, 2026 -

Gray-Daniels Ford responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 19, 2026

Jonathan always takes care of me whether I have appointment or not. So he deserves a high score More

by Bamadad
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 19, 2026 -

Gray-Daniels Ford responded

Thanks for the five-star rating. We’re glad our team provides consistent care for your Ford Mustang, whether you have an appointment or not. Your kind words mean a lot and we look forward to your next visit.

June 19, 2026

Just took several days to diagnose so it was an inconvenience having to catch a ride and/or uber This was warranty work More

by jccain47
Recommend Dealer
Yes
Employees Worked With
Micheal Graham
Jun 19, 2026 -

Gray-Daniels Ford responded

We always aim for a 5-star experience, so it's disappointing to hear that we fell short here. Thank you for bringing it to our attention. We sincerely value your business and hope to see you again!

June 19, 2026

Wasn't as response as I expected and as usual with prior visits Had communication issues More

by larry.harper1949
Recommend Dealer
Yes
Employees Worked With
Jonathan Martin - service advisor
Jun 19, 2026 -

Gray-Daniels Ford responded

Thank you for your feedback, Larry. Our goal is to make sure everyone who walks through the door has a 5-star experience, and we're sorry that we fell short here. We appreciate your business and hope you will give us another opportunity to serve you here at Gray-Daniels Ford!

June 18, 2026

It was great. Everyone was very friendly and helpful. The communication was perfect and everyone was nice. More

by Graciegreenhill1
Recommend Dealer
Yes
Employees Worked With
Lexxus
Jun 19, 2026 -

Gray-Daniels Ford responded

We’re thrilled the team was friendly and helpful while servicing your Ford Bronco and that communication met your expectations. Thanks for sharing your experience and we look forward to your next visit.

June 18, 2026

Good My Salesman was gauge. He was awesome. He was very quick. He explained everything he didn't waste any time. The two finance managers. I guess that's what they're called tha More

by Cmhughes785
Recommend Dealer
Yes
Employees Worked With
Saturday
Jun 18, 2026 -

Gray-Daniels Ford responded

Thank you for the 5-star rating and for trusting us with service on your Ford F-150 Hybrid. It’s rewarding to know our team offered a swift, clear process and that our sales and finance staff helped make your visit enjoyable.

June 18, 2026

Always timely, always courteous and make you feel as though you're the only customer with a remote oil change More

by Dlphelps408
Recommend Dealer
Yes
Employees Worked With
Lee
Jun 18, 2026 -

Gray-Daniels Ford responded

We’re glad the oil change for your Ford Expedition was both prompt and courteous, giving you that personalized attention. We look forward to assisting you on your next visit.

June 18, 2026

I was very pleased with Michael and his expediting my car with the oil change and everything and the wait was not too long . More

by juanitadavid0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Gray-Daniels Ford responded

It’s wonderful to hear Michael made your Ford Escape’s oil change quick and kept the wait brief. Thank you for trusting us with your service. We look forward to serving you at your next appointment.

June 18, 2026

Very pleasant and professional manager. Very knowledgeable about his job. Very easy to work with. More

by bdcarter88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Leonard
Jun 18, 2026 -

Gray-Daniels Ford responded

Thank you for sharing your feedback. We’re glad Michael was helpful and professional throughout your purchase. Enjoy your new Ford Maverick!

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