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Gray-Daniels Ford

Brandon, MS

Overview
Employees
Reviews
Vehicles
4.6
681 Reviews
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi, located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks, cars & SUVs, Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live, work or play in Jackson, Brandon, Florence, Pelahatchie, Pearl & surrounding areas. If you are looking for new Ford cars & trucks in Jackson, along with well-maintained used cars in Jackson & Brandon, MS by some of today's top manufacturers, browse through our huge selection of new Ford cars, trucks, crossovers & SUVs in stock. You'll find some of the best Ford models including the F150, F250, F Series Trucks, Ford Focus, Fusion, Taurus, Escape, Edge, Mustang & more. See our new Ford specials to get a great deal on your next new car in Jackson from Gray-Daniels Ford! Come on in and take a test drive today or buy your next car online! You can also take advantage of our online shopping tools like our car payment calculator, online credit application & more to save time at the dealership.We look forward to making you a part of the Gray-Daniels family!
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201 Octavia Dr

Brandon, MS

39042

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Showing 681 reviews

June 18, 2026

Well I brought in 100k and bc I heard a noise. They didnt resolve the noise although I had other things done. He was apologetic but the mechanic didnt address the noise More

by Efaypeterson
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Jun 19, 2026 -

Gray-Daniels Ford responded

Thank you for your review. Please don't hesitate to reach out to us directly if you need further assistance, we're always happy to help here at Gray-Daniels Ford!

June 18, 2026

Safety recall on my vehicle was resolved during this visit. Had productive conversation with Lexxus and Trey about previous issues. I have renewed confidence in the Service Department at Gray-Daniels Fo More

by rmhaymon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexxus, Trey
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Jun 18, 2026 -

Gray-Daniels Ford responded

We’re glad to hear your Ford F-150 recall was handled efficiently and that we could resolve your past concerns. We appreciate your renewed confidence in our service department and look forward to assisting you with future needs.

June 18, 2026

Had a great experience with Micheal he provide excellent service we will be back again. More

by kwillis663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Gray-Daniels Ford responded

How wonderful to hear Michael provided excellent service on your Ford Expedition. Thank you for the five-star rating and we look forward to your return.

June 18, 2026

The service at GREY DANIELS was excellent Lexis was very helpful and extremely a pleasure to work with More

by ellismcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEXXUS MILLER
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Jun 18, 2026 -

Gray-Daniels Ford responded

Thank you for the 5-star review. We’re glad our service team provided a smooth and enjoyable experience working on your Ford F-150. We look forward to assisting you with any future maintenance needs.

June 17, 2026

Bad service because they don't fix My truck with recall because this is new dealer More

by solisalfredo2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Milnick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Gray-Daniels Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please reach out to us directly. Thank you for your time.

June 17, 2026

All service arrangements and new parts installation were performed & I got my car back on a timely basis...very satisfied. More

by memidy
Recommend Dealer
Yes
Employees Worked With
Lexxus, Lee and Cody
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Jun 18, 2026 -

Gray-Daniels Ford responded

Thank you for sharing that your Ford Mustang service arrangements and parts installation were completed promptly. We’re delighted you’re very satisfied and appreciate your trust in our team.

June 17, 2026

Very attentive. My only issue is I must wait weeks for the transmission tech to have time to examine my car More

by Michael.machi21
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 18, 2026 -

Gray-Daniels Ford responded

Michael, we are very happy to have worked with you! We sincerely value your business and look forward to your next visit.

June 16, 2026

They didn't fix the problem with the AC It could have been better if they would have fix the problem with the AC More

by Audreyneely2
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 17, 2026 -

Gray-Daniels Ford responded

Our goal is to make sure everyone who walks through the door leaves happy. We will share your comments with the team. Thank you for choosing Gray-Daniels Ford!

June 16, 2026

Got in and out promptly, Service completed faster than I expected. Staff was professional and courteous. More

by tmooremha64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jun 16, 2026 -

Gray-Daniels Ford responded

Thank you for noting how quickly your Ford F-450 service was handled and for recognizing our team’s courteous professionalism. It’s rewarding to have you back on the road without delay. We look forward to assisting your F-450 at its next service.

June 16, 2026

Chuck got me in over lunch on short notice, & got me out in a hurry. Fleet service never slows me down, & I appreciate it. Winners find a way, losers find an excuse. Gray Daniels Fleet Service never finds a More

by rbpate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Goza
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Jun 16, 2026 -

Gray-Daniels Ford responded

We’re glad our fleet service could fit your Ford F-350 in during your lunch break on short notice and have you back on the road quickly. We appreciate the five stars and look forward to keeping your truck moving.

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