Gray-Daniels Toyota - Service Center

Customer service was pleasant, Vicky was friendly and took care of all my needs. Thanks took care of all my needs. Thanks More

They are the nicest dealership in Brandon,MS! ! They are the best in town dealership!!😊😊😊 ! They are the best in town dealership!!😊😊😊 More

They never answer the phone! No operator on duty even tho they're automated system tells you to press 0 for the operator! Unbelievable! No operator on duty even tho they're automated system tells you to press 0 for the operator! Unbelievable! More

Thank you like always for the excellent and fast service from every employee at this location from every employee at this location More

Took my 2015 Tacoma in for routine maintenance on 2/2/24… As always, EXCELLENT SERVICE!!! Bought my Tacoma brand new from this dealership in 2015… GrayDaniels Toyota… Haven’t had a single problem with my Tac As always, EXCELLENT SERVICE!!! Bought my Tacoma brand new from this dealership in 2015… GrayDaniels Toyota… Haven’t had a single problem with my Tacoma since purchasing it from GrayDaniels Toyota… Keep up the GREAT JOB!!! You guys ROCK🤘🏻😎🤘🏻 Thank you, Chris Cole More

Took the car in to be repainted, they said it would be ready in 3 weeks. I called multiple times to inquire on the date promised. I had to drive to the dealership because nobody answered the phone. Savann ready in 3 weeks. I called multiple times to inquire on the date promised. I had to drive to the dealership because nobody answered the phone. Savanna told me it would be ready on the next Thursday and she will call. Thursday and Friday came and no call. Attempted to call again, no answer. Tried to get through via automated system, transferred several times. Drive to the dealership again around 4:30 she was gone. Asst service manager called and said it would be ready Friday. Not ready on Friday. She called at 3:30 Monday asking could I be there before 5. I work nights, so no. I finally get it Tuesday. I looked at the paint and it’s 2 different colors, the weather stripping is torn around all doors, paint on the armrest, on the dome light, and the clear coat on the doors was removed. I asked the service manager Phil Lasalla (ain’t 💩)come look at the issues he said that it was normal for the paint to be different colors, the white paint is from ppl resting their arms against it. I asked him to explain why the clear coat wasn’t replaced, he said they didn’t replace after market items. I told him that I didn’t put them on, the are a protective firm that came from the factory. How can you be the service manager and not know this. He was a real xxxxxxx about my complaints and walked away. It’s cool, they are out of more money that they know. Ain’t no fun when the rabbit got the gun. I will not be going back to them for anything. More

Raven in service department was outstanding! I found her courteous and helpful, hopefully Toyota will send my key. I found her courteous and helpful, hopefully Toyota will send my key. More

Excellent service and very professional. I did not have to wait very long for my appointment time. I did not have to wait very long for my appointment time. More

Always great friendly service when I go here. Ms. Tucker is always extremely helpful and knowledgeable. Appreciate the clarity she explains work done on my vehicle and always have a welcoming smi Ms. Tucker is always extremely helpful and knowledgeable. Appreciate the clarity she explains work done on my vehicle and always have a welcoming smile. More

Was a positive experience. Adam White was very helpful. Plan to buy at Gray Daniel when I buy another car. Adam White was very helpful. Plan to buy at Gray Daniel when I buy another car. More