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Grayson BMW

Knoxville, TN

4.8
1,355 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,355 reviews

February 09, 2026

We had a great experience with Grayson BMW. We were able to drop the car off at early time and not miss school and work. Trent did a great job on his video evaluation of my car about what neede More

by Izaak J
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 08, 2026

Always great, timely, friendly, service! Trent and all the guys are top notch! Appreciate the cleanup on my car too! Love my BMW! More

by Sheila.johnson2010
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
February 07, 2026

Great experience with Grayson BMW. Matthew went above beyond to insure all details were handled properly and timely. And communication was exceptional while my my BMW was on the repair More

by amytallent7777
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew
February 06, 2026

Matt Schroller is always provides a seamless experience with all of our service needs. We never have any issues and always have a pleasant experience. More

by jennygauntt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 05, 2026

Justin in servicing always makes servicing a breeze. Car was ready when expected and cleaned. More

by ttrimble00
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
February 05, 2026

Matt at BMW is awesome to work with and he always does amazing job. Our experience is always great because of him. More

by lorakhomami
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mull
February 04, 2026

Matt was helpful and very professional. . he always gets me in and out very quickly .. More

by John D
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Matt Mull
February 04, 2026

Fantastic service from start to finish. Dylan is always professional, helpful, and makes every visit easy. I actually enjoy coming in because it gives me a chance to catch up with a friend More

by cmoore7872
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
February 03, 2026

Very knowledgeable salesman. No pressure, polite and answered all of my questions. Ricky is a no-xx kinda guy. I definitely recommend him to anyone looking for their next car. More

by dtjward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom in finance was also very pleasant, professional and helpful. He made me great deal on a service contract!!
January 31, 2026

Very impressed with the service department at Grayson BMW. Matthew M. was so professional, helpful, and such a super nice person that helped me. He also got me an appointment that fit my schedule. Also, More

by ckandme
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
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