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Grayson BMW

Knoxville, TN

4.9
1,187 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,187 reviews

August 24, 2025

Justin is very professional and easy to work with. I love coming to Grayson BMW to get my car serviced. Thank you.The More

by robert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
No longer there
August 23, 2025

Grayson BMW Service Dept. does a Great Job...and Justin at the Service Desk is awesome..pleasant, efficient, prompt and all around good service. The Actual Service on the Car More

by lillyrstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and the Service Tech
August 23, 2025

This was my first BMW vehicle purchase ever. My salesman Roger Wittman was great to work with. There was no pressure to buy and helped me get the best deal. Finance office was great to work with More

by abadtj67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wittman, Jesus, and Genius
August 23, 2025

Steve from Grayson was fantastic to work with. We were 5 hours away so he sent us a detailed video walk around. We negotiated the deal over the phone and the car was exactly as described. Steve an More

by H BMW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
August 21, 2025

Justin is great at his job. I had an emergency with my car and he and the service crew fixed the problem. More

by sarahenielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 21, 2025

Had never stopped at this dealership before. Glad I did. Very good knowledge of their product More

by Name
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Davis
August 20, 2025

Very friendly and easy to schedule an appointment. Very upfront about repairs needed and their urgency. More

by jaycbird128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
August 19, 2025

Staff are amazing, credit 👏 to Slavik who worked with me to get a car for my Daughter More

by nezerwab1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slavik
Aug 19, 2025 -

nezerwab1 responded

Grayson BMW is great

August 18, 2025

Justin, was extremely professional and kept me updated on everything. Very satisfied with every visit. Thanks for all you do. More

by houseofwood7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 17, 2025

My service provider, Justin is the best in the business. I trust his recommendations for repairs and he does his best to get me in for service on short notice. More

by Pete.hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
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