
Grayson BMW
Knoxville, TN
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Jason was excellent to work with, I'm loving my new vehicle. He was happy to answer all my questions and provide additional information as needed. vehicle. He was happy to answer all my questions and provide additional information as needed. More
The Grayson team was fantastic. My car was taken into the service rack promptly and as a courtesy they drop me off at a nearby restaurant while waiting and pick me up. The service w My car was taken into the service rack promptly and as a courtesy they drop me off at a nearby restaurant while waiting and pick me up. The service was done, professional, perfect and prompt. More
Have serviced multiple vehicles over the past 20 years with Grayson BMW. Always a positive experience. My only complaint is with BMWs extended warranty; it doesn’t cover much so I would not recommend purc with Grayson BMW. Always a positive experience. My only complaint is with BMWs extended warranty; it doesn’t cover much so I would not recommend purchasing it. More
Clean dealership with very courteous and professional staff. Work was done on time and with attention to detail. No waiting on arrival or pickup. Tech person even stayed late to answer some questions staff. Work was done on time and with attention to detail. No waiting on arrival or pickup. Tech person even stayed late to answer some questions I had. More
Matthew was incredibly helpful as a backup to my usual advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work that was needed. thank you Matthew! More
Grayson BMW has a great service department. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. More