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Grayson BMW

Knoxville, TN

4.8
1,069 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,069 reviews

May 04, 2025

Jason was excellent to work with, I'm loving my new vehicle. He was happy to answer all my questions and provide additional information as needed. More

by roundel318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
May 03, 2025

The Grayson team was fantastic. My car was taken into the service rack promptly and as a courtesy they drop me off at a nearby restaurant while waiting and pick me up. The service w More

by Wwisecup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names at this point.
May 01, 2025

Have serviced multiple vehicles over the past 20 years with Grayson BMW. Always a positive experience. My only complaint is with BMWs extended warranty; it doesn’t cover much so I would not recommend purc More

by mikefss100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
May 01, 2025

Clean dealership with very courteous and professional staff. Work was done on time and with attention to detail. No waiting on arrival or pickup. Tech person even stayed late to answer some questions More

by lbiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 30, 2025

Frank is the best give you five stars thank you for service 💪 come back I'll buy more from you guys More

by al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
April 30, 2025

I've always been pleased with the service I get from Grayson BMW i general and Dylan specifically. More

by ctyree217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 30, 2025

Matthew was incredibly helpful as a backup to my usual advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work More

by lesliemarquard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service
April 27, 2025

Great at communicating with me when my car is in for service. I really appreciate that. More

by jrmten72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 27, 2025

Grayson BMW has a great service department. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. More

by susiedool10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 26, 2025

Everybody super professionaly and friendly. When I made visits with a pleasure! Service fast and high quality! More

by Ivan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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