Grayson BMW

Quick and timely service. Always appreciate the technician video of the work being performed and any trouble areas. Always appreciate the technician video of the work being performed and any trouble areas. More

Our appointment was for a factory recall on our BMW. The work was completed within an hour and it was very efficient. In addition, they also checked everything for free and made suggestions. Matt is ver The work was completed within an hour and it was very efficient. In addition, they also checked everything for free and made suggestions. Matt is very friendly, patient, professional and very helpful. Great service and I highly recommend Grayson. More

I was greatly disappointed that the dealership would not take my personal check and required the extra effort of getting a cashiers check. It would seem to me that a quick credit check would confirm a credi take my personal check and required the extra effort of getting a cashiers check. It would seem to me that a quick credit check would confirm a credit rating of over 800 and I’m probably not gonna bounce a check at a car dealership. More

Justin in the Service Dept has been great to work with, nothing but positive! For a first time BMW owner he has been very helpful. I would recommend Grayson BMW to anyone interested in owning their own BMW nothing but positive! For a first time BMW owner he has been very helpful. I would recommend Grayson BMW to anyone interested in owning their own BMW! More

We recently purchased a 2024 X6 with Grayson auto. Our first contact with Shawn was excellent. He sent a great video of the vehicle and was very personable. Our follow up conservations were excellent Our first contact with Shawn was excellent. He sent a great video of the vehicle and was very personable. Our follow up conservations were excellent and everything was up front, no surprises, and he answered all our questions. We purchased this vehicle from the west coast. Shawn helped with shipping which was surprisingly less than what we expected. The vehicle was exactly what was stated and what we wanted. Extremely happy with the whole process. Thank you, Shawn and the Grayson family. More

Great personable approach; Felt welcomed from the moment of getting through the door. Professional and upfront. of getting through the door. Professional and upfront. More

Excellent BMW in Knoxville Tennessee. The people are professionals , knowledgeable and friendly. Matt the service writer goes above and beyond to ensure that you are completely satisfied. The people are professionals , knowledgeable and friendly. Matt the service writer goes above and beyond to ensure that you are completely satisfied. More

Service has always been excellent. Service always listens to my concerns and lets me know my options Service always listens to my concerns and lets me know my options More

Grayson BMW is outstanding. The staff is knowledgeable and so helpful. Justin provides excellent customer service . I always feel he has gone the extra mile in finding a solutio The staff is knowledgeable and so helpful. Justin provides excellent customer service . I always feel he has gone the extra mile in finding a solution if I have a question. More

My wife a I were very happy with Stephen. He was easy going and easy to talk to. He was easy going and easy to talk to. More