Back

Grayson BMW

Knoxville, TN

4.8
1,360 Reviews
Contact Dealership

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,360 reviews

February 13, 2026

Great dealership! They are very helpful! The service department and Dylan is awesome and friendly.! More

by kathipp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 12, 2026

Grayson BMW stands out in every measurement of excellence compared to every dealer I have ever used. It is clean and pleasant to visit leaving you euphoric every time. My service tech this visit was Trent. More

by Ronald Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 12, 2026

Justin was awesome. Work was complete quickly and under what was estimated. Highly recommend the service department. More

by Jdwroddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 11, 2026

Everything was well done in a timely manner. Another service was recommended and it was finished quickly. More

by JCooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
February 11, 2026

Ricky Loy was a very sincere and honest salesman. Got me a great warranty on my beautiful BMW. I will gladly recommend him to my friends and family. Thank you so much for your time. Hope to see you a More

by nancypacewright1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Loy
February 09, 2026

We had a great experience with Grayson BMW. We were able to drop the car off at early time and not miss school and work. Trent did a great job on his video evaluation of my car about what neede More

by Izaak J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 08, 2026

Always great, timely, friendly, service! Trent and all the guys are top notch! Appreciate the cleanup on my car too! Love my BMW! More

by Sheila.johnson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 07, 2026

Great experience with Grayson BMW. Matthew went above beyond to insure all details were handled properly and timely. And communication was exceptional while my my BMW was on the repair More

by amytallent7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
February 06, 2026

Matt Schroller is always provides a seamless experience with all of our service needs. We never have any issues and always have a pleasant experience. More

by jennygauntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 05, 2026

Justin in servicing always makes servicing a breeze. Car was ready when expected and cleaned. More

by ttrimble00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
1
...