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Grayson BMW

Knoxville, TN

4.8
1,132 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,132 reviews

July 10, 2025

I recently purchased a 2016 BMW X5 M Sport from Grayson BMW, and I couldn’t be happier with the experience! Tyler and whole Grayson team were professional, knowledgeable, and made the entire process smooth More

by Haji Mammadov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
July 09, 2025

Great job by Mathew and everyone in service department. Oil change, and 15K service on M4 comp. More

by jlh962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sonjay
July 07, 2025

The dealership is convenient to my location and Justin Pickell gives me valuable advice as to conditions that need my attention. Refreshments were nice while I waited for service. More

by sdsgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
July 05, 2025

Excellent service and in a timely manner,Dylan is an excellent person to work with More

by rsteveruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
July 03, 2025

It was a very pleasant experience our salesman was great (very helpful). He knew exactly what I was looking for. More

by derek.wiles70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Vessel , Jesus Castillo
July 02, 2025

I will not be leasing another BMW! I found that my warranty does not cover warning lights - seems basic. Told that I have to pay $200 to find out what is wrong with my car. Good timin More

by tom.veale
Recommend Dealer
No
Employees Worked With
Don’t recall
June 30, 2025

Great service. Trent went above and beyond to get me the vehicle that I wanted. More

by Chris_bowman01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent
June 30, 2025

I consistently enjoy an exceptional experience at Grayson BMW. Matt, with his attentive and personable approach, always goes above and beyond to ensure I am well taken care of. His friendly demeanor and expe More

by George I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
June 29, 2025

My most recent service at Grayson BMW was excellent! My service advisor, Matt Mull, did a superb job! Thank you Matt for taking great care of me and my X3!! More

by rjweaver3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mull
June 29, 2025

The sales department did a very good job. The went above and beyond the normal dealership. More

by kellyldarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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