Grayson BMW

I exclusively use Greyson and Trent for all service required on my 4 series. All potential work is reviewed and discussed with me including a full video providing details. required on my 4 series. All potential work is reviewed and discussed with me including a full video providing details. More

Very caring and very helpful most of all Trustworthy person! I would recommend him to Everyone looking to buy a vehicle. person! I would recommend him to Everyone looking to buy a vehicle. More

Great and high quality service! Convenient scheduling! Professional and polite staff! I strongly recommend Grayson BMW! Convenient scheduling! Professional and polite staff! I strongly recommend Grayson BMW! More

I have anxiety every time I have to go there for warranty or recall work. I have owned BMWs since 1981 but didn't live in Knoxville. By far the worst BMW dealership I have ever experienced. It is a customer or recall work. I have owned BMWs since 1981 but didn't live in Knoxville. By far the worst BMW dealership I have ever experienced. It is a customer last experience. And watch out for the attempt to sell unwanted/unneeded services and products. It is unfortunate that Grayson is the only game in town for BMW. Legal robbeey! More

Great car buying experience! The salesman was friendly, knowledgeable, and never made me feel pressured. He answered all my questions and made the whole process smooth and stress The salesman was friendly, knowledgeable, and never made me feel pressured. He answered all my questions and made the whole process smooth and stress-free. I’m very happy with my new car and would definitely recommend this dealership to others.” More

Grayson BMW service department provides excellent customer services. Trent, the manager is amazing and considerate like family. Grayson is the best in the business! customer services. Trent, the manager is amazing and considerate like family. Grayson is the best in the business! More

We had the best experience purchasing our new car. Everyone was super nice and helpful!! We couldn’t have asked for better service and hospitality!! Grayson BMW is the best in Knoxville!!! Would recom Everyone was super nice and helpful!! We couldn’t have asked for better service and hospitality!! Grayson BMW is the best in Knoxville!!! Would recommend to anyone!!!! More

Trent did a great job taking care of my vehicle during my last maintenance check-up. last maintenance check-up. More

Agent understood my preferences and requests. He managed the buying process quite smoothly. Overall a good experience. He managed the buying process quite smoothly. Overall a good experience. More

They did what they said they would . ....when they gave me a price ,It didn't change when we signed the paper ....when they gave me a price ,It didn't change when we signed the paper More