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Grayson BMW

Knoxville, TN

4.8
1,112 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,112 reviews

June 19, 2025

Matthrw was courteous, efficient and kept me informed. He explained services being performed. The car was cleaned and all service paper mats removed. More

by Ncubed199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
June 19, 2025

I had been bringing my car to Justin for years and always felt like he genuinely had my back. He’s honest, approachable, and has a way of making even stressful car repairs feel manageable. I recently said go More

by Leisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 17, 2025

It’s the best dealership I ever dealt with the service is great the people is awesome More

by GaryAlexander57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Mull
June 14, 2025

Very good, great, excellent, exceptional, outstanding and 10 more words that mean nearly the same thing More

by Jpjones2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
June 11, 2025

This is a special car dealer. Not only are they a top BMW dealer with expertise in high performance BMWs; they are also great with other driver enthusiast cars from McKaren to Mi More

by burton.bucher
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
June 10, 2025

Great professional service from Justin. We felt like he cared about what was important to us. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 09, 2025

Justin is my go to go guy for all of my service needs. He is very responsive and does everything he can to help. More

by bretth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 07, 2025

Excellent service. Very courteous and efficient. Took care of warranty items with no charge. Dylan was great to work with. More

by roverejim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
June 05, 2025

Super service. Personnel are positive and responsive. They pay personal attention to each service request or question. More

by Ronald Young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
June 03, 2025

I had a great experience with Joshua McDonald and the entire Grayson staff. I will be back. More

by CAMPBELL4894
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McDonald(sales) & Jesus (finance)
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