Grayson BMW

Trent at Grayson BMW has provided a wonderful experience. We have used several other dealerships in the past but this is the best! We have used several other dealerships in the past but this is the best! More

I went to this BMW dealership to locate a replacement part for my 2015 535xdrive. We carefully located the right part for my interior color. Then I was scheduled for install. It was a 1.5 hr install. Bus part for my 2015 535xdrive. We carefully located the right part for my interior color. Then I was scheduled for install. It was a 1.5 hr install. Busy shop. Lots of routine customers I could see. The communications were excellent, Matt made sure I knew the cost and status of the work. They washed my car and the BMW is back to top shape. I will come here again. Nice customer area, good team. Friendly people. Much better experience than my previous dealership. More

Trent was fantastic and very helpful throughout the process and handled things exceptionally well. The dealership overall is top notch. process and handled things exceptionally well. The dealership overall is top notch. More

They are professional yet friendly and assist me keep my BMW in its best condition possible BMW in its best condition possible More

I greatly appreciate the outstanding and professional service that I always receive at Grayson BMW Service Dept. Trent is definitely an asset to the company! Always courteous and professional as well as service that I always receive at Grayson BMW Service Dept. Trent is definitely an asset to the company! Always courteous and professional as well as personable. Thank you very much! More

Service department is friendly and professional. They were efficient and knowledgeable. Finished the service in a timely manner. They were efficient and knowledgeable. Finished the service in a timely manner. More

Justin always makes sure that our BMW is ready when promised, and the service is competent and excellent. He’s kept our car rolling for over 200,000 miles. promised, and the service is competent and excellent. He’s kept our car rolling for over 200,000 miles. More

I have dealt with Grayson for 30 years and always comeback. Matt Scholler in Service always goes way above my expectations and is very courteous. Keep up the good job comeback. Matt Scholler in Service always goes way above my expectations and is very courteous. Keep up the good job More

Excellent, professional service. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. More

This dealer's pricing is way too high. Particularly, charging to use a CC. They claim that all businesses are going to apply this charge. That's xx. The one area where this dealer stand Particularly, charging to use a CC. They claim that all businesses are going to apply this charge. That's xx. The one area where this dealer stands out is customer service. The Service Department has great people and do their best to meet customer expectations. More