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Grayson BMW

Knoxville, TN

4.8
626 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 626 reviews

March 23, 2024

Fast super nice no as expensive as I thought it was going to be yay More

by mays_janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot. Young and very nice
March 22, 2024

Matt was awesome again. He is always helpful and takes care of the issues we have with our X5 More

by Klbolto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 21, 2024

The dealership was very good to work with me. I had a very tight time window and they had everything prepared when I arrived on site. Great buying experience. More

by Tncyclist2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Childress
March 20, 2024

Service department works very efficiently to try and get a customer in and out in a timely manner. More

by Beemactb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
March 20, 2024

Trent was very upfront and informed with the required maintenance and also the extras I inquired about. Waiting area nicely appointed and made it easy to work or relax, providing free WiFi, hot/cold bev More

by joshualburak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 19, 2024

Grayson BMW in Knoxville is a very good dealership. It’s made a GREAT dealership by the awesome service representative Matt Scholler. Matt is very professional, efficient, trustworthy, and courteous!!! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholler
March 19, 2024

I’m very pleased with this dealership. I’ve always been treated with much care and respect. Will definitely recommend to anyone looking for quality More

by Elena Luck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 18, 2024

My experience is pretty consistent. When I arrive for my service, I’m greeted right away and am rarely there more than 2 hours which still gives me time to log in and get work done sin More

by K. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 18, 2024

The service department is always extremely helpful anytime I need anything done. Better than any other dealership I’ve ever had my cars serviced at. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 18, 2024

Josh was very helpful and professional. He walked me thru the whole process and coordinated the shipping for us as well. More

by Abe Setoodeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
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