Grayson BMW

Friendly, helpful and easy to work with. We bought a Honda CRV from a BMW dealership, but they treated us like we’re buying top of the line BMW. We bought a Honda CRV from a BMW dealership, but they treated us like we’re buying top of the line BMW. More

Super people to deal with Super fast in and out Extreme professional sales and finance people Extreme professional sales and finance people More

Informing me at every step, giving me options along with insurance coverage and my personal cost. insurance coverage and my personal cost. More

The customer service was excellent. All services were performed in a very timely manner with a video detailing everything that they inspected. All services were performed in a very timely manner with a video detailing everything that they inspected. More

They were quick to response and send info to answer my questions. The price was fair. Overall they were great to deal with. questions. The price was fair. Overall they were great to deal with. More

Everyone at Grayson BMW are so attentive and explain everything they do to our vehicle. They tell us what is needed to be done to our car and what will need to be done in the future, and never in a push everything they do to our vehicle. They tell us what is needed to be done to our car and what will need to be done in the future, and never in a pushy way. We highly recommend Grayson BMW. Dylon was our last customer service rep and he was great. More

It’s always a pleasure working with Matt here at Grayson BMW. He’s consistently patient and attentive, ensuring I’m well taken care of each time I have a service need with my vehicle. His thorough approach BMW. He’s consistently patient and attentive, ensuring I’m well taken care of each time I have a service need with my vehicle. His thorough approach and detailed explanations give me confidence in the quality of service I receive. More

Third vehicle we have bought through Rich Gray at Grayson BMW in 2 years. Rich is always available, never high pressure, very clear on all the details of a deal, and extremely knowledgeable about the product BMW in 2 years. Rich is always available, never high pressure, very clear on all the details of a deal, and extremely knowledgeable about the products he sells, and stands behind them. More

Dylan was good to follow up with my questions. The video presentation of by service rep explaining what he did was informative. Having a loaner is a big help since I live outside of Knoxville. The video presentation of by service rep explaining what he did was informative. Having a loaner is a big help since I live outside of Knoxville. More

Matt did a great job getting my X5 serviced. New front brake pads and a vehicle detail. The detailing was awesome inside and out. My X5 looked like a new vehicle. New front brake pads and a vehicle detail. The detailing was awesome inside and out. My X5 looked like a new vehicle. More