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Grayson BMW

Knoxville, TN

4.8
635 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 635 reviews

January 25, 2024

Excellent and courteous staff! Know what they are doing and Dylan I a pleasure to work with! More

by limiter.rot.0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 25, 2024

It’s grade. Love to come here all the time. Highly recommended. Nice good. Great More

by briannguyen312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 25, 2024

This dealership always is very kind and accommodating. I need a part to repair my bumper and Dylan got it done that day. He also made sure I got my car back in time to pick up my grandchildren. More

by JillCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 25, 2024

The gang at Grayson are always great. ..very courteous and professional. I feel respected and appreciated when I'm there. Kudos! More

by ehufford
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
January 24, 2024

Justin at Grayson makes all the difference. I have worked with him for over 20+years. So trustworthy. More

by sl_brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 24, 2024

Justin in service got our car scheduled and served quickly. Everything was taken care of and included a wash. Good coffee while I waited was a plus. Excellent service with a professional team. More

by cleonhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 24, 2024

I rolled into the service bay with no appointment and a nail in a tire. James took me in without hesitation, found a tire to replace my flat, and took care of another scheduled service while I was there. W More

by Michael S
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James, Justin
January 23, 2024

Simply the Best! Justin and his staff are simply the best! Give everyone my best regards More

by gmgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P.
January 23, 2024

All the staff we came in contact with were very down to earth and welcoming. We drove over 300 miles to complete this deal with Jason. We weren’t disappointed with the staff or the vehicle we purchased. More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini, Rich with finance
January 18, 2024

Always great service even in the worst weather. The service work always quality workmanship. All around one of the best auto shops in town. More

by Bsanford
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
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