Grayson BMW

The service department was easy to get an appointment. I arrived early and was immediately waited on. Justin estimated 1 hour for the service. Service and a good car wash was done in a timely manne I arrived early and was immediately waited on. Justin estimated 1 hour for the service. Service and a good car wash was done in a timely manner. Service associates courteous, efficient and knowledgeable.. More

Trent is the best, always great communication when he has our BMW. Grayson BMW goes above and beyond anyone else when it comes to customer service! our BMW. Grayson BMW goes above and beyond anyone else when it comes to customer service! More

The Greyson BMW service department is always efficient and preforms repairs in a timely manner. and preforms repairs in a timely manner. More

We wouldn’t buy a BMW from any other dealership! !! The service is very reliable, especially Matt Schroeder, the service advisor. !! The service is very reliable, especially Matt Schroeder, the service advisor. More

Received immediate attention upon arrival. Trent was polite and efficient. Waiting area with drinks and snacks is very nice. Trent was polite and efficient. Waiting area with drinks and snacks is very nice. More

Matt was very courteous and professional He took the time explaining to me my service in detail. explaining to me my service in detail. More

The staff are Always very accommodating and friendly. Service department is very thorough. Good communication throughout visit. Service department is very thorough. Good communication throughout visit. More

Matt was super efficient and professional. Car repaired in a timely manner. Positive experience for me. Car repaired in a timely manner. Positive experience for me. More

I have a general aversion to car dealerships and car salespeople. It gives me the hives to even enter a dealership looking for a car. Tyler is only one of 2 people I would want to talk to again concerni salespeople. It gives me the hives to even enter a dealership looking for a car. Tyler is only one of 2 people I would want to talk to again concerning a new car. The man is off-scale compared to the rank and file that one finds. He worked for 2.5 years to get me the exact vehicle I wanted, keeping me informed every step of the way. He wasn't just my salesman; he felt like my friend. More

The dealership was clean and accommodating. James, service rep, was courteous and helpful. Wash bay was extremely backed up during my visit so had to wait approximately 45 minutes for wash to b James, service rep, was courteous and helpful. Wash bay was extremely backed up during my visit so had to wait approximately 45 minutes for wash to be completed. More