
Grayson BMW
Knoxville, TN
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Matt Mull was superb representative of your company! The work on my BMW X5 was completed on time just as he said it would be. He was pleasant, friendly and helpful at all times. The work on my BMW X5 was completed on time just as he said it would be. He was pleasant, friendly and helpful at all times. More
I’ve bought 4 vehicles from Grayson and have always had a great experience. Service is exceptional! Matt has been a great help with scheduled and nonscheduled appointments and has always explained very well great experience. Service is exceptional! Matt has been a great help with scheduled and nonscheduled appointments and has always explained very well everything we have needed! More
The sales staff were friendly and willing to work with us to get the car we wanted. In addition, the finance person and tech support guy went above and beyond to help. to get the car we wanted. In addition, the finance person and tech support guy went above and beyond to help. More
I am very grateful for Justin’s help. Knowledgable, caring, helpful, friendly. Only very best words Thank you very much. Would highly recommend Grayson BMW . Knowledgable, caring, helpful, friendly. Only very best words Thank you very much. Would highly recommend Grayson BMW . More
I like the Service Advisor, Dylan Harris, for his professional, friendly and helpful work/character. I do not want BMW dealer or company to let the vehicle insurance companies to know my information professional, friendly and helpful work/character. I do not want BMW dealer or company to let the vehicle insurance companies to know my information as email address, vehicle buying information, etc. to send me too many email to sell the extended insurances that I do not need. More
outstanding service by all who were involved in me getting this vehicle. Actually enjoyed the process. First class every step of the way getting this vehicle. Actually enjoyed the process. First class every step of the way More
I have always had the best service when I take my car into Grayson BMW, whether it's for an issue or scheduled maintenance. These guys are the best, honestly, for service and safety maintenance. My most into Grayson BMW, whether it's for an issue or scheduled maintenance. These guys are the best, honestly, for service and safety maintenance. My most recent visit was the same. The techs always greet me as if they're truly happy to see me. The standard maintenance was excellent, as always, and in this visit they found an issue in one of my tires that I had wondered about. They recommended I buy 2 tires, and their detailed explanation made sense. Then my service advisor took my tire insurance extra, which I got when I bought the car, and, by the time he was through all the research, I basically got the first tire at no charge. And I was out of there in a timely manner. I truly trust this service department. More