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Grayson BMW

Knoxville, TN

4.8
1,084 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,084 reviews

April 30, 2025

Frank is the best give you five stars thank you for service 💪 come back I'll buy more from you guys More

by al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
April 30, 2025

I've always been pleased with the service I get from Grayson BMW i general and Dylan specifically. More

by ctyree217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 30, 2025

Matthew was incredibly helpful as a backup to my usual advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work More

by lesliemarquard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service
April 27, 2025

Great at communicating with me when my car is in for service. I really appreciate that. More

by jrmten72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 27, 2025

Grayson BMW has a great service department. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. More

by susiedool10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 26, 2025

Everybody super professionaly and friendly. When I made visits with a pleasure! Service fast and high quality! More

by Ivan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 25, 2025

Justin makes a difference, provides great customer service. The dealership is modern and convenient location More

by jimisonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 24, 2025

Matt in the service dept is top notch. Easy to work with and took care of our needs in a quick professional manner. Thanks Matt for getting us back on the road quick after we hit a pothole More

by gwarwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 23, 2025

My salesman David Biggerstaff was absolutely awesome to work with. He always answered any questions we had. He was very personable and I highly recommend working with him. We did have to wait several ho More

by polishgal22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Biggerstaff, Michael (the genius), love the receptionist, but I do not remember her name.
April 21, 2025

Grayson was able to get me in for maintenance and recall work quickly. Work was done all in the same day even though the recall required a major tear down. More

by rossw73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin