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Grayson BMW

Knoxville, TN

4.9
1,228 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,228 reviews

September 19, 2025

Matt Mull was superb representative of your company! The work on my BMW X5 was completed on time just as he said it would be. He was pleasant, friendly and helpful at all times. More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Mull
September 18, 2025

Happy with the service. Nice and pleasant staff. Video explaining the inspection & work is helpful. More

by Gdisney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan & Matt
September 17, 2025

Ease of appointment. Had a nice loaner and was informed of progress. Excellent service and friendly staff. More

by Ermacmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 17, 2025

I’ve bought 4 vehicles from Grayson and have always had a great experience. Service is exceptional! Matt has been a great help with scheduled and nonscheduled appointments and has always explained very well More

by Wally Werner
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
September 17, 2025

The sales staff were friendly and willing to work with us to get the car we wanted. In addition, the finance person and tech support guy went above and beyond to help. More

by AliceB
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Carson, Finance officer and tech support
September 13, 2025

I am very grateful for Justin’s help. Knowledgable, caring, helpful, friendly. Only very best words Thank you very much. Would highly recommend Grayson BMW . More

by karina-lyon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
September 13, 2025

I like the Service Advisor, Dylan Harris, for his professional, friendly and helpful work/character. I do not want BMW dealer or company to let the vehicle insurance companies to know my information More

by Minhqdoan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
September 11, 2025

outstanding service by all who were involved in me getting this vehicle. Actually enjoyed the process. First class every step of the way More

by tellicocobra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
logan and Mike forgot the lady doing the paperwork name
September 11, 2025

Amazing experience. Everything was clearly explained and all work was done on time. Dylan is fantastic to work with. More

by bambroziak
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
September 10, 2025

I have always had the best service when I take my car into Grayson BMW, whether it's for an issue or scheduled maintenance. These guys are the best, honestly, for service and safety maintenance. My most More

by silverlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull