Grayson BMW

The customer service was excellent. All services were performed in a very timely manner with a video detailing everything that they inspected. All services were performed in a very timely manner with a video detailing everything that they inspected. More

Dylan was good to follow up with my questions. The video presentation of by service rep explaining what he did was informative. Having a loaner is a big help since I live outside of Knoxville. The video presentation of by service rep explaining what he did was informative. Having a loaner is a big help since I live outside of Knoxville. More

It’s always a pleasure working with Matt here at Grayson BMW. He’s consistently patient and attentive, ensuring I’m well taken care of each time I have a service need with my vehicle. His thorough approach BMW. He’s consistently patient and attentive, ensuring I’m well taken care of each time I have a service need with my vehicle. His thorough approach and detailed explanations give me confidence in the quality of service I receive. More

Third vehicle we have bought through Rich Gray at Grayson BMW in 2 years. Rich is always available, never high pressure, very clear on all the details of a deal, and extremely knowledgeable about the product BMW in 2 years. Rich is always available, never high pressure, very clear on all the details of a deal, and extremely knowledgeable about the products he sells, and stands behind them. More

Dylan Harris great customer service. Always responds to calls and emails. Always listens to issues. Always responds to calls and emails. Always listens to issues. More

Matt did a great job getting my X5 serviced. New front brake pads and a vehicle detail. The detailing was awesome inside and out. My X5 looked like a new vehicle. New front brake pads and a vehicle detail. The detailing was awesome inside and out. My X5 looked like a new vehicle. More

Excellent dealership and an excellent service team. Very communicative and knocked out my few issues quickly and efficiently. Trent was great to work with. Very communicative and knocked out my few issues quickly and efficiently. Trent was great to work with. More

Trent was very professional and helpful when I had a flat tire on my i5. It was a stressful situation for me but it was handled promptly and turned out to be a great experience. tire on my i5. It was a stressful situation for me but it was handled promptly and turned out to be a great experience. More

I had my BMW serviced recently at the dealership. The experience was very good. The staff was excellent. I would highly recommend it. The experience was very good. The staff was excellent. I would highly recommend it. More

Great service first time customer. They had me in @ out in no time.will go back. They had me in @ out in no time.will go back. More