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Grayson BMW

Knoxville, TN

4.8
1,360 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,360 reviews

January 18, 2026

This service was very polite and fast I was in and out in a short period of time More

by jimharrison03
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent
January 17, 2026

I went to this BMW dealership to locate a replacement part for my 2015 535xdrive. We carefully located the right part for my interior color. Then I was scheduled for install. It was a 1.5 hr install. Bus More

by User-d45bc9497e
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
January 17, 2026

They are professional yet friendly and assist me keep my BMW in its best condition possible More

by Angela
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
January 17, 2026

Trent was fantastic and very helpful throughout the process and handled things exceptionally well. The dealership overall is top notch. More

by sswitzer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trent
January 17, 2026

Trent at Grayson BMW has provided a wonderful experience. We have used several other dealerships in the past but this is the best! More

by SamR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
January 17, 2026

I know it is only an oil change, however, after having issues with my Genesis for months I switched to Grayson BMW and what a difference. Justin was communicative, friendly and enjoyable while my car was More

by gordon40
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
January 16, 2026

Justin always makes sure that our BMW is ready when promised, and the service is competent and excellent. He’s kept our car rolling for over 200,000 miles. More

by Lrbfoutch
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Recommend Dealer
Yes
Employees Worked With
Justin
January 16, 2026

Service department is friendly and professional. They were efficient and knowledgeable. Finished the service in a timely manner. More

by Rick
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
January 16, 2026

I greatly appreciate the outstanding and professional service that I always receive at Grayson BMW Service Dept. Trent is definitely an asset to the company! Always courteous and professional as well as More

by 22BMWX4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trent
January 15, 2026

Excellent, professional service. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. More

by kvn.mchale
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt