
Grayson BMW
Knoxville, TN
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Matthew was incredibly helpful as a backup to my usual advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work advisor. It’s good to know there is a strong bench at Grayson. He did a great job assisting me without an appointment as well as handling the work that was needed. thank you Matthew! More
Grayson BMW has a great service department. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. ...always courteous and helpful. Nice waiting area and provides loaner car if your car has to be left at the dealership. More
Matt in the service dept is top notch. Easy to work with and took care of our needs in a quick professional manner. Thanks Matt for getting us back on the road quick after we hit a pothole Easy to work with and took care of our needs in a quick professional manner. Thanks Matt for getting us back on the road quick after we hit a pothole! More
My salesman David Biggerstaff was absolutely awesome to work with. He always answered any questions we had. He was very personable and I highly recommend working with him. We did have to wait several ho work with. He always answered any questions we had. He was very personable and I highly recommend working with him. We did have to wait several hours for the finance department so that was quite a big delay, but it was OK. We chatted with David. It was too bad. The genius was so busy that day. We did not get to spend enough time with him and things were gone over pretty quickly, but I know he’s easy to get a hold of and chat with to answer any of my questions. More
Grayson was able to get me in for maintenance and recall work quickly. Work was done all in the same day even though the recall required a major tear down. work quickly. Work was done all in the same day even though the recall required a major tear down. More