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Grayson BMW

Knoxville, TN

4.8
604 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 604 reviews

April 26, 2024

Punctual, fast, efficient, friendly, honest. I have never been treated so well bringing a car in for maintenance. Also the only place I’ve never had to wait 4 hours for an oil change. 100% will More

by bmf1sh
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
April 25, 2024

Good dealership. Just gets pricey when your warranty runs out. Justin is the best customer service representative. More

by carolblank1222
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
April 25, 2024

Recently picked up a pre-owned Audi from Grayson and worked with Jason Rossini who made the entire out-of-state purchase process very easy. Highly recommended. More

by runintx
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason Rossini
April 24, 2024

Everyone was very kind and courteous. James is an amazing service person. Thank you for everything! More

by Sheri
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James from service.
April 24, 2024

Matt is great. Very knowledgeable and helpful ! I will only use him as my service advisor. More

by Pbkenny70
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Excellent
April 23, 2024

Great customer service. I was a buyer from out of town, Jason helped me with everything I needed. More

by charneishas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
April 23, 2024

My recent purchase of a BMW I5 M60 was very seamless and I got an excellent deal. Thanks to Matt Cole and Jeremy ! More

by Gary
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Matt Cole sales and Jeremy Harvey internet manager. Tom Pack was very helpful in Finance as well
April 22, 2024

Professional staff especially Trent and ease of making the appointment and the quickness of time was appreciated. More

by Jimmie Tate
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent customer service representative
April 22, 2024

Professional; not pushy; customer focused. Jacob and the sales manager were outstanding! They listened to our needs and helped us get our payments where we needed them to be! We also bought More

by Lbhendricks
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jacob and sales manager
April 18, 2024

I’m happy to report after seven BMWs and many visits to the dealership over the years I have never had a bad experience at Grayson BMW. More

by wtrice3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Just Pickeral