Grayson BMW
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
My salesman (Athan) was one of the best I have ever worked with. He was very nice, and always answered my calls and texts. He even came in on his day off to work with my schedule. Grayson went out of worked with. He was very nice, and always answered my calls and texts. He even came in on his day off to work with my schedule. Grayson went out of the way to get the car I wanted. I would recommend the dealership to anyone that’s in the market for a BMW. More
Danny was great to work with. I had to send my young kids over there for an unexpected repair. I was able to get everything done by communicating with him and had the kids back on I had to send my young kids over there for an unexpected repair. I was able to get everything done by communicating with him and had the kids back on the road. Thanks! More
Explained needed service and timeline. Maintained an upbeat attitude during questions. Normally I avoid dealer, but Mathew was knowledgeable and pleasant to work with. Maintained an upbeat attitude during questions. Normally I avoid dealer, but Mathew was knowledgeable and pleasant to work with. More
Dylan provides exceptional customer service in the service department. They got my X5 in right away after a check engine light came on. They figured out the problem and got me on my way service department. They got my X5 in right away after a check engine light came on. They figured out the problem and got me on my way More
Grayson BMW has consistently provided great service. The technicians are very thorough and caught some emerging issues early enough to prevent any major issues in the future. My service advisor Matt is The technicians are very thorough and caught some emerging issues early enough to prevent any major issues in the future. My service advisor Matt is fantastic and always provides all of the information you need to prioritize the service repairs. More
These guys are always professional. They tell you exactly what they’re gonna do and they have a video of your car that they go over with you. Good service. They tell you exactly what they’re gonna do and they have a video of your car that they go over with you. Good service. More








