Great Lakes Honda

Great experience , salesman (Joe) was pleasant and informative. Owner (Joey) spoke with us before and after the sale, great down to earth guy. Used car manager worked , salesman (Joe) was pleasant and informative. Owner (Joey) spoke with us before and after the sale, great down to earth guy. Used car manager worked with us to make the deal I could live with. Dealerships goal was to make sure we were satisfied with every part of the process, and we were very pleased. More

Great Experience Service Advisor was straightforward, courteous and professional. Car was serviced in a timely manner and returned to me clean. Always a great experien Service Advisor was straightforward, courteous and professional. Car was serviced in a timely manner and returned to me clean. Always a great experience to deal with Sandy as she advises factually and with my best interests in mind. More

Oil change and tire rotation My vehicle was taken in promptly and the service was completed within an hour! I recommend this dealership for future service and for buying a new or My vehicle was taken in promptly and the service was completed within an hour! I recommend this dealership for future service and for buying a new or certified used vehicle. More

Another Great Experience My husband and I purchased from Great Lakes Honda a few years ago and had a great experience. When it was time to purchase new vehicles, we went back My husband and I purchased from Great Lakes Honda a few years ago and had a great experience. When it was time to purchase new vehicles, we went back again and were delighted to have another great experience. Everyone we encountered was friendly and helpful. Since we were buying two vehicles and had a later appointment, Toriano and Gina "tag teamed" our purchases, and both of them were very personable and provided excellent customer service. We are pleased with our new vehicles! More

Service vehicle Service manager was courteous and professional. Car was serviced in a timely manner and returned to me clean. This is ridiculous to expect more words Service manager was courteous and professional. Car was serviced in a timely manner and returned to me clean. This is ridiculous to expect more words than needed to complete the survey More

2 trips to look at an issue wasted my time 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their stuff More

Very friendly people Everyone was very helpful through each step of the process. I always dread buying a new car but they made it a smooth and painless experience. Everyone was very helpful through each step of the process. I always dread buying a new car but they made it a smooth and painless experience. More

Fast oil change My 2012 Honda Civic was in need of an oil change and I had received a "Black Friday" coupon in my email. I called and make an appointment for Monday. My 2012 Honda Civic was in need of an oil change and I had received a "Black Friday" coupon in my email. I called and make an appointment for Monday. Monday turned into a whirlwind - so when I got to my appointment I was stressed because I had to pick up a Christmas gift before the Store closed. I told the service attended my dilemma and he expedited my oil change. They did a great job and had the oil changed and the car washed waiting for me in less then half an hour. WOW Great service More

Very Satifsctory I arrived ten minutes early and the service person began immediately. When reviewing the history of my vehicle, he noted that I had missed having my t I arrived ten minutes early and the service person began immediately. When reviewing the history of my vehicle, he noted that I had missed having my two air filters replaced at the last appointment and recommended replacing them now. I agreed and the servicing began. It was completed within the estimated one hour time frame. I thought the cost of the filters was steep but consoled myself by knowing that they were proper for my car and installed correctly. The tolal cost was on target with the estimate given. I am satisfied. More

Purchase new CR-V Very pleased with the treatment, vehicle and deal at Great Lakes Honda. Lynn Snoderly was the best salesperson I've ever dealt with. I was impressed w Very pleased with the treatment, vehicle and deal at Great Lakes Honda. Lynn Snoderly was the best salesperson I've ever dealt with. I was impressed within 30 seconds of meeting her. I had bid out to 5 dealerships and she responded the quickest and with the lowest price. No one could beat her original price. I appreciate dealing with someone straight like that. Not the dealerships that say "we don't do business that way" or "get an offer in writing and we'll beat it". Rest of the staff was very helpful and respectful including their president, general manger and finance person. I will be back! More