I love this dealership and it's employees. It truly says a lot about a company when its employees are smiling and feel like family. I did not feel pressured in the least bit when I purchased my Santa Fe. John listened to my needs and what worked best for my family. He also worked within my budget. I have purchased many a cars in my lifetime, but this one by far is my favorite. Any questions I had regarding my car, John returned my calls and quickly answered them. If he was not there, another employee would kindly answer my questions. I cannot say enough about Great Lakes Hyundai...outstanding service. I will definitely return.