
Great Neck Nissan
Great Neck, NY

660 Reviews of Great Neck Nissan
Certified pre owned car Veda did a great job explaining everything about the car. It was a pleasure doing business with her. Great neck Nissan good plan to go. Veda did a great job explaining everything about the car. It was a pleasure doing business with her. Great neck Nissan good plan to go. More
great experience Lauren is extreamly knowledgable, pleasant and easy to work with. She is very detailed oriented and addressed my needs very professionally. Great sale Lauren is extreamly knowledgable, pleasant and easy to work with. She is very detailed oriented and addressed my needs very professionally. Great sales Pearson to work with. More
Awesome experience and servies Great experience at the dealership and Alex went beyond extra miles and took care of all the paper works and stuck around until everything was taken c Great experience at the dealership and Alex went beyond extra miles and took care of all the paper works and stuck around until everything was taken care of. Just AWESOMW!!! More
Pretty Good Experience I had made contact with Great Neck Nissan via the Internet. They stated they had the car I wanted, so I made an appointment to go see it. I met my sal I had made contact with Great Neck Nissan via the Internet. They stated they had the car I wanted, so I made an appointment to go see it. I met my sales person Ramon, and he showed me the car. After a few minutes of Ramon going back and fourth with the sales manager, we made a deal on the new Pathfinder. Then I brought over my trade-in for them to evaluate. I went back and forth with the sales manager Sal trying to come to come to an agreement on the value of my trade. Eventually we came to an agreement and the negotiations were over. Overall it was a decent experience. I didn't feel the hard sell like I have had with past dealerships. A few days later I made an appointment with Ramon to pick-up the vehicle. I was on time and we went to check out the car one more time. The car was missing a few items so Ramon went to check on them. All of a sudden in the middle of the pick-up Ramon seemed to have vanished and the process was taken over by Adolfo. Adolfo stated that Ramon had a family emergency and had to leave. At this point I have been sitting in the showroom for an hour. Finally I get into see Gregg one of the finance managers to take care of the paperwork. After that was done I went out and sat in the showroom for another 15 minutes until Adolfo informs me that they had the wrong VIN number on all the paperwork and it needs to be redone. So back into Gregg's office to fix the errors. To make a long story short, I was there for 2 hours before I was able to drive off in my Pathfinder. Just as I was leaving I see Ramon and asked him what happened because you vanished. He said he had to go to the bank. I kind of shook my head since Adolfo told me Ramon had to leave to tend to a family emergency. Obviously someone was lying. Regarding the condition of the vehicle. I don't think whoever is responsible for prepping the new cars for delivery did a great job. The rear mats were just thrown on the rear seats. On my way I realized that the tire pressure prior to delivery was not checked. All the tires had 10 more pounds of air pressure over Nissan's recommended tire pressure. So the following morning I got the tire pressure squared away. I also had to go around the inside of the car and remove pieces of plastic and tape that should have been removed at the dealership. I also noticed that they used a grease pencil to write their stock number on the inside of the windshield. They didn't even take the time to remove that, so I had to do that as well. They had 3 days from the time we made a deal to the day I picked up the vehicle. They could have done a much better job in prepping the car for delivery. Everything felt last minute. So that's my honest review of the dealings I had with Great Neck Nissan. More
Awesome experience, can't speak highly enough!!! Best buying experience ever! From the minute I walked in and got set up with my salesperson Ramon, to the moment I finished signing my paperwork with Best buying experience ever! From the minute I walked in and got set up with my salesperson Ramon, to the moment I finished signing my paperwork with William, and everyone in between (Joe Mele, thank you!) the guys and gals here where true professionals and a pleasure to deal with. Aside from the superior staff, I found a beautiful used Altima w/, low mileage, & fully loaded. The car was very well priced, and I decided to splurge and purchased an addition bumper-to-bumper warranty and maintenance package that's good for 96 months or 120,000 miles. All for a fraction of what I would have paid for new (I'm sure they'd have given me the same great deal and service had I been in the market for a new car). Again, in my book you can't go wrong here...from what I just read of the other reviews, a lot of others feel the same as me. Thanks again Great Neck Nissan, you guys are the best. I'll be back! Thank you very much :) - A very satisfied customer. More
We Highly Recommend this "Family" Our purchase of a pre-owned Nissan was one of my best car purchasing experiences in our 42 years of acquiring cars!! The staff was knowledgeable, fri Our purchase of a pre-owned Nissan was one of my best car purchasing experiences in our 42 years of acquiring cars!! The staff was knowledgeable, friendly, and really seemed to care about us as people, not just customers. More
Scheduled service No matter what you plan, to buy a car or to have your car service, Great Neck Nissan is the place to go. This is why I go here for my all car-related No matter what you plan, to buy a car or to have your car service, Great Neck Nissan is the place to go. This is why I go here for my all car-related needs. In my most recent visit, I’d dealt with scheduled maintenance for my 2011 Juke Nissan. Rich Williams has welcomed me as an assigned service adviser. And although he seems to me a recent addition to the company’s team of professionals, the service job with no surprise was done as perfectly as always being accompanied with complimentary multi-point inspection, expert practical suggestions, and … car washing and vacuuming. Thanks to Rich and his assistants for the great job. Vlad 12.18.2015 More
Comfortable buying experience The men of Great Neck Nissan are the best! As a female I was worried about being taking advantage of but they made me feel comfortable. They explain The men of Great Neck Nissan are the best! As a female I was worried about being taking advantage of but they made me feel comfortable. They explained everything to me and very patient with me when I became scared. Phil was very kind and reassured me throughout the process that he was going to get me a great deal. Which he did!! I had been to other Nissan Dealers before but none that made so sure that I was making the right decision. I will definitely be back. They have a great service department too. Thanks Great Neck Nissan for making my car buying easy. More
Multi point inspection The multi point inspection form was not filled out the last time I brought my vehicle in for service. A few weeks later I returned for more service a The multi point inspection form was not filled out the last time I brought my vehicle in for service. A few weeks later I returned for more service and specifically requested that Mr. Bermudez make sure the inspection in completed and the form filled out. When I returned to pick up my vehicle I again found the inspection form blank. When I asked Mr. Bermudez about this he takes the form and excuses himself from the room. He shortly returns with a hastily scribbled upon and incomplete form. This is unacceptable. I come to this dealership because I expect the best care and maintenance for my vehicle. What I received was severely lacking. I am now forced to take my vehicle to a third party to be inspected so that I can be sure there isn't any maintenance required and my vehicle won't be damaged. More
GREAT SERVICE I was looking for a new Cargo Van for my business, I've been in other Nissan dealers but Alex Rodriguez at Great Neck Nissan Dealer was extremely help I was looking for a new Cargo Van for my business, I've been in other Nissan dealers but Alex Rodriguez at Great Neck Nissan Dealer was extremely helpful and a man of a word, he said my Van would be there the next day, pronto! he send me pictures from the car and contact me more than one time that day to make sure everything was according to my expectations. Very satisfied with the service. will definitely buy there again and recommend to my friends and customers More