Green Dodge
Springfield, IL
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Every was good, did exactly what I asked, George did a great job following up, and keeping in contact, the wheel replacement is identical to the original great job following up, and keeping in contact, the wheel replacement is identical to the original More
Great experience. KC is an absolute joy to work with. Blenn was very good in explaining the process for finalizing the purchase as well. Jeremy worked hard to make a deal I could live with. Blenn was very good in explaining the process for finalizing the purchase as well. Jeremy worked hard to make a deal I could live with. More
I went out there for a recall on my tail lights because they would stay on after I turn my car off so they fix it for me and they very nice about it great customer service and will definitely be back. they would stay on after I turn my car off so they fix it for me and they very nice about it great customer service and will definitely be back. More
Brought my Ram 1500 in to have the steering checked. The problem was very bad tires. Since I had suspected that the problem was tires, I had already checked prices at other stores but wasn't sure what tire problem was very bad tires. Since I had suspected that the problem was tires, I had already checked prices at other stores but wasn't sure what tires would be best. Both Alex and the technician took the time to give me various options with the prices and gave me their best estimates as to which would meet some of my criteria. I appreciated the time they took to help me make my selection without pressure. While my truck was in, they also took care of a recall (although I wondered why I hadn't been contacted to bring the truck in for the recall). Everything was done within the day and my truck is running well. Thanks. More
I wanted to get my first oil change since my purchase while out Christmas shopping. I called Alvin and even though he was not in the office, he said "YES" come in in a hour. He was there when I arrived while out Christmas shopping. I called Alvin and even though he was not in the office, he said "YES" come in in a hour. He was there when I arrived and he took very good care of me. He filled my tank with gas and gave me the oil change for FREE!!! Merry Christmas To ME!! I drove away very satisfied and there were no dirty foot prints in my car...that matters to me also! More
Green Dodge Service Department is great. They provide good prices, hours that will fit most busy schedules, quick and complete service, and the service people are friendly as well as attentive. I highly good prices, hours that will fit most busy schedules, quick and complete service, and the service people are friendly as well as attentive. I highly recommend them! More
I came in requesting my oil be changed and my thermostat checked. My heater worked as long as the car was moving. When stopped at a light, it began blowing cool air. I was informed it was a problem with the checked. My heater worked as long as the car was moving. When stopped at a light, it began blowing cool air. I was informed it was a problem with the thermostat and the seal. I was told how long the wait would be and what the cost would be. More
The service was friendly, fast, and reasonably priced. I did not have to make an appointment and there is a very nice waiting room with coffee. did not have to make an appointment and there is a very nice waiting room with coffee. More
Brandon is always very helpful and cheerful. Even at the end of the day he was smiling and ready to accomodate. My only "complaint" would be that after the car was washed, the back hatch and bumper were st end of the day he was smiling and ready to accomodate. My only "complaint" would be that after the car was washed, the back hatch and bumper were still very dirty. Brandon says that the Kia Soul is really too small for the car wash machine because the equipment is too far away from the back hatch to clean it. Since the car wash is only a customer service benefit, I can't really complain about it but just thought I'd bring it to your attention. Alvin Robinson was our salesman last year when we bought both cars; Sandy Sullivan(?) was the person who completed the financial transactions. Both of them were outstanding and still recognize us when we come in for any reason; we are treated like old friends. Brandon and Tom in Service are also like old friends so we really have nothing but good things to say about Green Kia. More