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Green Family Hyundai
Moline, IL
297 Reviews
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Helpful May 19, 2023
Horrible experience. Unfortunately it took multiple days and a few insults and accusations from the dealership to obtain the car. Lastly, even though we had a horrible ex Unfortunately it took multiple days and a few insults and accusations from the dealership to obtain the car. Lastly, even though we had a horrible experience with the initial sales rep, we were finally assisted by a fantastic sales guy (Nathaniel). More
by Laz Marty
Employees Worked With
Nathaniel
May 04, 2023
Very clean and bright dealership. Professional and quick process. Took the car home the same day which is exactly what we wanted! Professional and quick process. Took the car home the same day which is exactly what we wanted! More
by norine
Employees Worked With
Jake and document process guy.
April 22, 2023
Great staff and wonderful facility. I worked with Jake Docherty who is a true professional. He went above and beyond to obviously sell us a car, but doing so without the usual pressure I worked with Jake Docherty who is a true professional. He went above and beyond to obviously sell us a car, but doing so without the usual pressure and coercion that most people expirience. They gave the most amount for my trade compared to other dealers in the are. Easy and transparent with Green! More
by Adam Smith
Employees Worked With
Jake, Docherty
April 22, 2023
I had a great experience when looking to purchase a new Santa Cruz. Doug Kenyon did everything possible to ensure I got taken care of. He was truly a great person to deal with. I will definitely be back to Santa Cruz. Doug Kenyon did everything possible to ensure I got taken care of. He was truly a great person to deal with. I will definitely be back to purchase again. Everyone that the wife and I dealt with were great and very professional. More
by Tom Garrett
Employees Worked With
Doug Kenyon
April 14, 2023
Does not stand up to commercial about best price for trade in BEWARE: DO NOT expect biggest trade-in allowances from Green as their commercials state. They knowingly based a value of a basic 2022 KIA S trade in BEWARE: DO NOT expect biggest trade-in allowances from Green as their commercials state. They knowingly based a value of a basic 2022 KIA Sportage LX with nearly 7000 miles for my 2022 Sportage Turbo SX with 4800 miles, leather seats, sun/moonroof, the whole package, I also had interior & exterior package done when I bought it. They out right lied by making false representation. They failed to use pertinent facts on pricing my vehicle by using a LX model and its trade in value to screw me. LX had trade value of $24-26,000.00 and my SX trade was valued $30,455 - 33,897.00 I did not expect to get $33,000 for mine but also not near what I was offered. His starting offer was a lousy 26,000 but we came to an agreement (I am too embarrassed to say what the agreement was but I will let you know it was not even 28,000). When I got home, I did more research and found out he based it on a completely different model. I called to tell him I know what he did and want more for my trade. His response to me was "we made a deal". At that time I know I should have walked away. I just want to warn others to please do your homework, make sure that trade in models are the same or comprable and if they try to pull this don't do like I did and PLEASE walk away. More
by dshort58
Employees Worked With
Nate P.
May 12, 2021
Great service... I also went back for another vehicle because there prices and customer service are great. I will refer people to Green Hyundai. I loved the service. because there prices and customer service are great. I will refer people to Green Hyundai. I loved the service. More
by rgonzalez8419
Employees Worked With
Jeremy
November 25, 2018
Bad Sales Tactics, Worse people skills Their Black Friday ad was misleading, and they refused to honor their stated special. They were technically not false advertising, so if they chose n Their Black Friday ad was misleading, and they refused to honor their stated special. They were technically not false advertising, so if they chose not to honor the ad fine, lots of dealers do that. The sales manger Chris Green came over to speak to us and told us we were confused about what the ad said, and he claimed it said something other than it did. I told him the only way to get a deal was to honor their ad, and give me fair value for my trade in. They proceeded to offer 10% under KBB, 15% under Edmonds, and 25% under NADA values for my trade. Once the deal was falling thru, and Chris Green was brought over, Chris was very condescending to us, and was clearly very unhappy that I had done my homework before coming into the dealership. We will not be going back to any Green dealership. I would give them zero stars if I could. Our Sales person William Jones was good an I believe he was caught completely off guard by the bait and switch, condescending sales tactics used by management and Chris Green. More
by tcollins
Employees Worked With
Chris Green,
December 25, 2017
Awesome experience! This was the best experience buying a car. Doug Kenyon was fantastic to deal with. Would definitely recommend him and the Green dealership if you are This was the best experience buying a car. Doug Kenyon was fantastic to deal with. Would definitely recommend him and the Green dealership if you are looking for a Hyundai. More
by tabaker0926
Verified CustomerEmployees Worked With
Doug Kenyon
