I purchased my new vehicle on black Friday - the dealership was very busy that day selling many cars. Our salesman, Jordan, was very knowledgeable of the product and quickly assessed our needs and pointed us in the right direction. The actual deal was handled in a very timely manner. There was a severe bottleneck in the finance portion of the deal. With so many cars being sold, there was a line at the finance dept. To compound the issue, it was one of our last 70 degree days and we spent it indoors waiting to sign for our new car. Once we got into finance, Mr. Chestnut was very pleasant and knowledgeable of warranty products being offered. He was able to quickly assess our needs and point us in the right direction. All in all it was a good experience, but would loved to have been in and out of finance to enjoy the day. I suggest scheduling a couple more finance guys to handle the business - weather permitting or not!