Green Ford Inc.

I enjoy working with Kevin when getting my services . He is kind and caring also knowledgeable. The dealership is clean and comfortable. He is kind and caring also knowledgeable. The dealership is clean and comfortable. More

Listened to all my concerns and exceeded expectations. Will absolutely be bringing my vehicles back for service Will absolutely be bringing my vehicles back for service More

I dropped my F250 off at 7:30 am and after the regular scheduled service I was out the door by 9:00 am. My service advisor was very attentive and the mechanic appeared to have completed the oil change and scheduled service I was out the door by 9:00 am. My service advisor was very attentive and the mechanic appeared to have completed the oil change and tire rotation correctly. There was free coffee in the waiting room. It appears to be an organized and professional dealership which I will continue to patronize in the future. More

They answered our questions. They kept us informed And the valet service is totally awesome! Because of ages and health challenges of my household it allowed us to get necessary They kept us informed And the valet service is totally awesome! Because of ages and health challenges of my household it allowed us to get necessary work done with ease. More

My experience was nothing short of amazing from beginning to end. Everyone was knowledgeable and efficient. to end. Everyone was knowledgeable and efficient. More

Our experience was mixed. The salesperson who helped us find the right car was friendly, patient, and professional. We truly appreciate the time and effort they put into helpi The salesperson who helped us find the right car was friendly, patient, and professional. We truly appreciate the time and effort they put into helping us choose a vehicle that fit our needs. Unfortunately, our experience changed when it was time to sign the paperwork. The person handling the financing and documents became noticeably frustrated after we declined the optional full coverage insurance they were offering. After we said no, he responded, “Okay, it’s not my car. I’m not going to pay out of my pocket if something happens, and you’re not hurting my feelings.” That comment felt unprofessional and unnecessary. We understand that additional products and services are offered during the buying process, but customers should never feel pressured or made uncomfortable for declining them. Purchasing a vehicle is a major financial decision, and we expected to be treated with respect regardless of our choices. I hope this feedback helps improve the experience for future customers. More

Great service. Always courteous and helpful. My wife and I have been a loyal customer to Green Ford since 2015 and have bought 5 vehicles from them. Always courteous and helpful. My wife and I have been a loyal customer to Green Ford since 2015 and have bought 5 vehicles from them. More

Ashley always greets me nicely. She is smart and knowledgeable. If she thinks i should wait at home, she lets me know and has a driver take me and pick me up. She is such a lovel She is smart and knowledgeable. If she thinks i should wait at home, she lets me know and has a driver take me and pick me up. She is such a lovely person to deal with.. Ashley is one of the reasons I always go to Ford when something happens with my car. More

La realidad es que todo salió muy bien desde que hice la cita hasta que se me brindó el servicio. muchas gracias cita hasta que se me brindó el servicio. muchas gracias More

I wanted to take a moment to recognize one of your employees, Ashley, for the exceptional customer service she provided during my recent warranty repair experience at Green Ford. My truck required ex employees, Ashley, for the exceptional customer service she provided during my recent warranty repair experience at Green Ford. My truck required extensive repairs, including replacement of the transmission, driveshaft, and several 4x4 components. Throughout the entire process, Ashley was outstanding. She consistently kept me informed, answered my questions promptly, coordinated with the warranty company, and made sure I understood what was happening every step of the way. Repairs of this magnitude can be stressful and inconvenient, but Ashley's professionalism, communication, and genuine concern for customer satisfaction made the experience much easier. She always treated me with respect, followed through on her commitments, and demonstrated a level of customer service that is becoming increasingly rare. I believe employees who go above and beyond deserve to be recognized, and Ashley certainly falls into that category. She represented Green Ford exceptionally well, and because of her efforts, what could have been a frustrating experience turned into a positive one. Please extend my sincere appreciation to Ashley for her hard work, dedication, and commitment to her customers. Green Ford is fortunate to have someone of her caliber on your team. Thank you for your time and for the service your team provided. Sincerely, Robert Land More