Green Ford Inc.

I went there with a coolant leak on my Ford Focus and was charged $180 for a diagnostic and for them to top off my antifreeze and was told nothing was wrong with my car (after I told them I have been having charged $180 for a diagnostic and for them to top off my antifreeze and was told nothing was wrong with my car (after I told them I have been having to add coolant to my car every single day in order to drive it.. obviously something is wrong!!.) I went on a road trip and my car had the same troubles with the leak causing me to not be able to drive it. I went to a local mechanic and they said my water pump was broken causing a major leak that should not have been able to go unnoticed. I then had to pay over $500 more for the actual problem to be fixed. $180 down the drain thanks to Ford. More

Took my truck in for an oil change 1/10/22. I have the premium maintenance package with full synthetic oil. They used synthetic blend and did not rotate my tire. I have to ask everytime to make sure they premium maintenance package with full synthetic oil. They used synthetic blend and did not rotate my tire. I have to ask everytime to make sure they put full synthetic oil the last 3 times I've gotten my oil change at the quick lane or the dealership. It's always assumed that it's synthetic blend not full synthetic because hardly no one gets it from what I was told on my second visit at the quick lane More

I brought a brand new 2021 Expedition in December 2021 and have had an issue with the engine and axle possibly. While the salesman was superb, the management has not been. They have refused to address me and have had an issue with the engine and axle possibly. While the salesman was superb, the management has not been. They have refused to address me directly, have voiced no concern for the issues I have had, have not offered any resolution to my problem or responsibility for selling me a defective vehicle. Thankfully I have laws to protect me from being forced to keep a vehicle that is defective. But I now know that the managerial staff at Greene Ford doesn’t care about my safety or satisfaction with my purchase. Based on their lack of engagement, They just want the money unfortunately. . Buyers beware!!!! More

The entire experience was great. The service writer was very courteous and professional in every way very courteous and professional in every way More

The customers service was great and the overall process was seemless. I would definetly recomend this dealership. was seemless. I would definetly recomend this dealership. More

They always check in with you while you wait for you vehicle to be serviced. Nice touch !!! vehicle to be serviced. Nice touch !!! More

Great service the only place I would go for my service. An everybody treat good. An everybody treat good. More

Poor customer service and charge for something that did not fix the problem. Was doing the same thing I took it in for. not fix the problem. Was doing the same thing I took it in for. More

Green Ford does not follow obey local law, requiring that masks be worn to prevent the spread of the corona virus. I would not buy from them again. masks be worn to prevent the spread of the corona virus. I would not buy from them again. More

Ashley was great ,helped with everything. She is always helpful and keen to my needs. helpful and keen to my needs. More