Green's Toyota of Lexington

When purchasing my first new car I was a little worried because I had absolutely no idea how the process would work. Kevin & the guys at this Toyota dealership were outstanding. They made the experienc because I had absolutely no idea how the process would work. Kevin & the guys at this Toyota dealership were outstanding. They made the experience very easy. Kevin continued working with me to get the payments as low as he possibly could. I gave everything a 5 except "Quality of Work". The reason being is when the vehicle was taken back to be cleaned up....we found a few spots on the car. Nothing that can't be cleaned. I told the dealership, from previous forums online I had heard Toyota didn't have good quality customer service, but Green's Toyota of Lexington; A ++ all the way! More

When purchasing my first new car I was a little worried because I had absolutely no idea how the process would work. Kevin & the guys at this Toyota dealership were outstanding. They made the experienc because I had absolutely no idea how the process would work. Kevin & the guys at this Toyota dealership were outstanding. They made the experience very easy. Kevin continued working with me to get the payments as low as he possibly could. I gave everything a 5 except "Quality of Work". The reason being is when the vehicle was taken back to be cleaned up....we found a few spots on the car. Nothing that can't be cleaned. I told the dealership, from previous forums online I had heard Toyota didn't have good quality customer service, but Green's Toyota of Lexington; A ++ all the way! More

The people at this dealership are so friendly and they will do anything possible to help you get the car you want at a great price with payments you can afford! will do anything possible to help you get the car you want at a great price with payments you can afford! More

I dreaded buying a new car, I loaved it like going to the dentist. But fortunatly I started talking to the internet manager at Green's toyota , Bryan Vaughn I want to share with you my wonderful experience w dentist. But fortunatly I started talking to the internet manager at Green's toyota , Bryan Vaughn I want to share with you my wonderful experience with Green's Toyota. I was trading in a car and buying a new sienna van. My husband left the whole process up to me. I was treated great, my questions were answered promptly and without the usual back and forth that you find at most dealers. My overall experience was so good that I won't dread this process again. I am in a customer service business and I tell you this has to be the very best service that you will find in Lexington. I beleive that people make the difference and Bryan Vaughn and George Hernadez certainly made the difference for me. More

All persons I have dealt with from Greens Toyota/Scion of Lexington, KY have been VERY polite and professional. They did not play any of the usual dealer "games" I have come to expect from car dealers--espec Lexington, KY have been VERY polite and professional. They did not play any of the usual dealer "games" I have come to expect from car dealers--especially Toyota/Honda dealers. All the prices on the Scions are no-haggle which is great. They gave me a detailed list of their prices on all Scion accessories and services which was nice. I had originally contacted them through the Scion.com website, then I corresponded with George Hernandez of the Internet Dept., test drove a Scion xB and a Yaris 4-door with John Hicks of the Internet Dept., and wound up purchasing from John Harris of the Scion Dept. assisted by Beejay Elefante. I appreciated the low-pressure sales approach and the very thorough explanations of the car's features. These folks know their product very well and can give you a lot of useful details. Everyone was friendly and seemed very upbeat about their cars which is different from the "there's the car, buy it or don't buy it" attitude I see at other dealers (especially GM/Ford). They gave me a really low price for my trade in but it was in poor condition, in fact I took my trade to another dealer and was offered the exact same amount of money for it, so that was in the ballpark. I could drop $500 on repairs or a down payment so I traded and bought a new 2006 Scion xB. The only things that soured my experience with Greens Scion of Lexington ("GSL") was that the entire buying process took 4 1/2 hours, and the people in the back really didn't bother to detail it at all, just washed it. Interior was dirty and has smudges/scuff marks on the door panels. coke spilled on the console (!!!), could have been vacuumed better--there were leaves and tree buds stuck in the air vents under the hood, underhood was VERY DIRTY. There was one flaw in the car that dealer prep DID NOT CATCH, there is a large scratch in the paint on the bumper. I will have to take the car back soon to have the door panels re-detailed or replaced if they can't clean them up right, plus have the bumper re-painted. This is simply unacceptable, even in an entry-level car like a Scion. To be fair, the salespeople made an attempt to clean it up again, and they seemed genuinely upset that the detailers let them--and their customer--down. I appreciated that. John Harris even got his hands dirty by swapping the hubcaps to the style I wanted. I have no complaints with the sales people, they made an above-and-beyond effort to earn my business and I hope their management sees this and recognizes them for a job well done. However, if the detail workers and the body shop screw up again Greens may lose my business, time will tell. More

If you are in the market for a new Toyota and want a NO Hassle experience, then stop by and see George at Green's Toyota. I emailed George a couple times with a few questions and then went to the showroom Hassle experience, then stop by and see George at Green's Toyota. I emailed George a couple times with a few questions and then went to the showroom to meet with George and test drive a car. He was quick with getting me to a vehicle I was asking about and in less then 3 hours I drove my new car off the lot and to my home. We had a deal set and paperwork in process quicker than I have ever had at any other dealership in the past. I have to say it was real nice to stop in, pick out a car, sign papers and be on my way, all in just a couple hours. I will be back when I need another Toyota, and I am sure you will when you get your deal completed at Green's Toyota..... Remember to see George and tell him Mark Warner sent ya, and I am sure he will help you get a great deal too..... More

Buying a car should be one of those milestones in your life that you remember fondly. I looked at several vehicles and dealerships before I went to Green's and talked with George. At other places I felt life that you remember fondly. I looked at several vehicles and dealerships before I went to Green's and talked with George. At other places I felt put on the spot and like the salesman was summing up whether I was a sucker or not. Greens was easy and honest to deal with, no pressure, and I got exactly the vehicle I wanted, when I wanted it and being a Toyota, I know it's a good one. I would definitely recommend George Hernandez and Green's Toyota to buy your next vehicle. We also love the service department as we also bought our truck at Green's three years ago and have been getting it serviced there ever since. More

George did a great job with me. When I originally entered I was nervous and very uneasy george changed that almost instantly and before I knew I was laughing and jokeing with him like I had known him for yea I was nervous and very uneasy george changed that almost instantly and before I knew I was laughing and jokeing with him like I had known him for years. He was also very understanding with my needs and worked very hard to meet those requirements for me to purchase a vehicle that I absolutley love. My overall expeirience was outstanding and if anyone is wver talking about purchasing a new or used vehicle Greens Toyota of Lexington will be the first place I suggest they go with out hesitation. Thank You Matt Meade More

I figured that this time when I went to dealers to puyrchase a vehicle I would lay out everything on the table. Price, payment and my situation. The first two dealers I went to showed me pretty fast t puyrchase a vehicle I would lay out everything on the table. Price, payment and my situation. The first two dealers I went to showed me pretty fast that I was leaving myself open to be a sucker. Even after this I stuck with my plan. When I spoke to George on the phone I laid all this out to him. He promised to be open and honest with me. This had to be the very best experience I have ever had a dealership. I ran across greens just by searching the internet and researching vehicles. If you want someone that will be honest, up front and open with you I would highly recommend Geroge Hernandez. Bryan Vaughn also works in the internet department and helped out when ever needed. Mark Tipton from what I could tell helped the both of them out as much as he could and was a great help. I bought my vehicle below MSRP and am extremily happy with the results. I felt no pressure and was given very courteous service. After other experiences at other dealers I look forward to purchasing my next vehicle from one of these three guys. Not to mention they still remained the same after the sale was finished. I have called and spoke to two of them since then with questions and was helped without question. This had to be one of the first and only times I was happy with what I got and what I paid. Thank you George, Mark and Bryan and continue to be open and honest with your customers all of you had wonderful personalities. Eric S More

I figured that this time when I went to dealers to puyrchase a vehicle I would lay out everything on the table. Price, payment and my situation. The first two dealers I went to showed me pretty fast t puyrchase a vehicle I would lay out everything on the table. Price, payment and my situation. The first two dealers I went to showed me pretty fast that I was leaving myself open to be a sucker. Even after this I stuck with my plan. When I spoke to George on the phone I laid all this out to him. He promised to be open and honest with me. This had to be the very best experience I have ever had a dealership. I ran across greens just by searching the internet and researching vehicles. If you want someone that will be honest, up front and open with you I would highly recommend Geroge Hernandez. Bryan Vaughn also works in the internet department and helped out when ever needed. Mark Tipton from what I could tell helped the both of them out as much as he could and was a great help. I bought my vehicle below MSRP and am extremily happy with the results. I felt no pressure and was given very courteous service. After other experiences at other dealers I look forward to purchasing my next vehicle from one of these three guys. Not to mention they still remained the same after the sale was finished. I have called and spoke to two of them since then with questions and was helped without question. This had to be one of the first and only times I was happy with what I got and what I paid. Thank you George, Mark and Bryan and continue to be open and honest with your customers all of you had wonderful personalities. Eric S More