Greene Ford Company - Service Center

Friendly courteous quick friendly price valued service is what this location offers. Very professional, and the location is clean. what this location offers. Very professional, and the location is clean. More

I love Greene Ford! They are always accommodating and professional. Hard to find such quality customer service these days and they never disappoint. They are always accommodating and professional. Hard to find such quality customer service these days and they never disappoint. More

Very good people from Grover in sales,Jason in finance to JD and the gang in service they are all efficient and friendly. JD and the gang in service they are all efficient and friendly. More

Been on hold for 5 minutes and finally someone answers! ! And finally Steve picks up and says, How can I help you? WOW what a pleasant greeting! I explain and with a unpleasant voice tells me price. Wha ! And finally Steve picks up and says, How can I help you? WOW what a pleasant greeting! I explain and with a unpleasant voice tells me price. What has happened to the pleasant and helpful people? More

Work is done as promised and they usually get it finished quickly. I highly recommend them for service quickly. I highly recommend them for service More

I have been buying cars and having my service done here for 6 years or more! They have always been super friendly and helpful, fast and efficient with the best customer service. I would recommend them to m for 6 years or more! They have always been super friendly and helpful, fast and efficient with the best customer service. I would recommend them to my family! More

I purchased a truck from Greene Ford Company on 1/12/2022 for over $50k. The dealership was supposed to send the title of the car to the NC DMV. They provided us with temporary plates that were expiring on for over $50k. The dealership was supposed to send the title of the car to the NC DMV. They provided us with temporary plates that were expiring on 2/26/2022. When I went to the NC DMV, they told me that they never received the title from the dealership. I called the Greene Ford Company and spoke to Aaron Hughes. He said that there is an 8-week delay at the NC DMV, blaming them for being backed up. Aaron was very rude and impatient. I requested Proof of Delivery from him with the tracking number, turns out they sent the title to the wrong address. They lost the title of the truck. I tried to explain the obvious mistake that they made, but he just got really defensive, and upset, unwilling to help in any way! When I called again today he would just hang up the phone on me; my wife was the witness to all of this. It seemed like he was taking out his stress on me for no reason. Now I have an expensive truck that I cannot drive but still have to make payments on. More

Was not given the services I asked for but when I asked for clarification the manager was very helpful and informative for clarification the manager was very helpful and informative More

Steve is always very accommodating in the Service Dept. and they keep my wait time to a minimum. and they keep my wait time to a minimum. More

I was greeted immediately when I walked through the service and put store. I was asking if I would wait or would I rather receive a call when my vehicle is ready. I chose to receive a call. In the afte service and put store. I was asking if I would wait or would I rather receive a call when my vehicle is ready. I chose to receive a call. In the afternoon I was called and told my car was ready and when I arrived at the dealership everything that I asked be done and then completed. Staff is extremely friendly and helpful the pleasure to work with. Thank you for the good service you provide More