Greene Ford Company - Service Center

Awesome service Great service as always. Quick, easy and painless. The way it should be. This team gets it. Customer service is there motto. Keep up the great wo Great service as always. Quick, easy and painless. The way it should be. This team gets it. Customer service is there motto. Keep up the great work guys! More

"Awesome experience" Good listeners. Quality work. Bought four (4) new tires. Many others think they can get better pricing on equal tires from some of the large discou Good listeners. Quality work. Bought four (4) new tires. Many others think they can get better pricing on equal tires from some of the large discount stores, Not true. You need to look at the entire package, i.e. cost of tires, installation, balance , alignment, and future rotation. I believe in having my car serviced by the company from whom I purchased the vehicle. Thanks for a good experience. I will be back. More

Recommend with reservations I bought my car two years ago and had received prompt service- until this past routine service. I made two trips to learn that I had up to a 3 hour wa I bought my car two years ago and had received prompt service- until this past routine service. I made two trips to learn that I had up to a 3 hour wait. I don’t know if there are fewer techs or what the problem is. I never had waits like that. I even called ahead for second visit. I would be glad to make an appointment if that were available. Issue #2. My friends water pump seals went bad on their 2011 Explorer. It cost them $8000 to replace the engine. No help from Ford. So I asked to have water pump checked on my 2013. First visit - said no problem to check. Yesterday I was told it would be $100 to check this. Great. Ford has a flaw in their water pump seals and I have to pay to have that checked so it doesn’t ruin my engine. I have owned 4 Fords. Reconsidering. More

A/C Service Air went out on my truck. They got my vehicle in and diagnosed the problem quickly. Part arrived the next day and I was back on the road. Have used th Air went out on my truck. They got my vehicle in and diagnosed the problem quickly. Part arrived the next day and I was back on the road. Have used this dealer for service in the past and always received fast courteous service. More

Not impressed Had to take my Explorer to a dealer for a recall issue on the door trim. Had to wait 2 weeks for the appointment. Dropped car off befire they opened Had to take my Explorer to a dealer for a recall issue on the door trim. Had to wait 2 weeks for the appointment. Dropped car off befire they opened. When I showed up after work 9 hrs later, they said it wasn't ready. I left without the scheduled oil change and went to my regular place. Repair on door was acceptable but noticeably not the best job. They didn't even bother to vacuum. I won't be back to this dealership. More

Very happy with service The service department got me in quickly and completed the routine maintenance work quickly as well. They also answered my many questions with a pleas The service department got me in quickly and completed the routine maintenance work quickly as well. They also answered my many questions with a pleasant attitude. More

Always the best from Greene! Dropped off our Flex with a battery issue and minutes later it was ready, good as new, with a rebate added to an already great price for the service a Dropped off our Flex with a battery issue and minutes later it was ready, good as new, with a rebate added to an already great price for the service always received. Sean, Blain, Joey, the techs, and everyone else there go way above and beyond most other dealers to always provide the greatest customer service. More

Totally Awsome! Awsome sales reps both online and on the the floor bought 2 vehicles in less than a year! Look forward to doing more business with Green Ford! Treated Awsome sales reps both online and on the the floor bought 2 vehicles in less than a year! Look forward to doing more business with Green Ford! Treated me like family and was a blast! More

Electronic Fast getting car in, fixed, and returned. Picked car up after hours. No paper work in car to let me know what the problem was with the vehicle. I am a Fast getting car in, fixed, and returned. Picked car up after hours. No paper work in car to let me know what the problem was with the vehicle. I am assuming it was diagnosed and fixed. More

Serviced Truck with no appointment It was almost time for my first oil change on my new truck. By chance I happened to be in the area with some time to kill. I dropped in and ask to see It was almost time for my first oil change on my new truck. By chance I happened to be in the area with some time to kill. I dropped in and ask to see if it was possible. There was no problem, they took me right in and got it done. Great service! More