Greenway Dodge Chrysler Jeep

Poor customer service The goal of Greenway service is to upsell all customers. They have no intention to help the customer. I've always described these people as thieves. The goal of Greenway service is to upsell all customers. They have no intention to help the customer. I've always described these people as thieves. This time I had a thermos of coffee in the car. Someone in the service department stole my coffee. They really are thieves. More

What a joke. I received a coupon the same day for 10% off service. The email said we missed you and your truck needs an oil change. I used the link to make an appo I received a coupon the same day for 10% off service. The email said we missed you and your truck needs an oil change. I used the link to make an appointment. When was time to pay i pressented the coupon and the cashier had no clue what to do and had to ask for help and seemed like nobody knew and they finally told me I needed to present in begging and doesn’t work on oil changes. They also said its only a couple of bucks anyway. WELL then if was only a couple of bucks you should have given to me instead of leaving me feeling tricked and unlikely to come back. But dont worry i will tell everyone i know. Ridiculous. More

Great experiance Leased a new Jeep and Justin handled everything in a professional manner. I texted him several times to make sure vehicle was at dealership as adverti Leased a new Jeep and Justin handled everything in a professional manner. I texted him several times to make sure vehicle was at dealership as advertised and Justin delivered as promised. Great experience working with Justin and Greenway Dodge - this is our second lease at from them and I recommend them to my friends and associates. More

Deceptive Sales Practices Greenway Jeep Dodge engages in deceptive sales practices. I asked for a quote on a 2” hitch receiver to enable me to put a cargo rack on the back of m Greenway Jeep Dodge engages in deceptive sales practices. I asked for a quote on a 2” hitch receiver to enable me to put a cargo rack on the back of my Jeep. I showed Royce Thompson and a man in parts a picture of the cargo rack from the Quadratic website. I couldn’t have been clearer on what I wanted. Royce Thompson gave me a quote for the hitch receiver and a wiring harness. It was presented in a manner that led me to believe it was a package. I don’t know a lot about cars... I have never put a hitch receiver on or owned anything towable. I thought that I must need to have a wiring harness with a hitch receiver for it to be legal. Again the wiring harness was presented to me as a package. I agreed to have the receiver and the wiring harness installed which involves 4 hours of labor for a cost of over $900. After thinking about it I googled “Do I need a wiring harness with a hitch receiver?” It was clear that I didn’t need to have the wiring harness installed. After discussion with Royce Thompson I only had the hitch receiver put on. The cost of service was $660. At no time did I indicate I would be towing anything. I was almost sold something I didn’t want or ask for. The big deception was in how it was presented. It was presented as a package not as a separate optional purchase to a hitch receiver. I will be filing a complaint with the Florida Attorney General’s office. Your organization is not honest, fair or decent. The sales practices that you engage in need to be known. I can only imagine how many people are taken advantage of. Needless to say, I will take my business elsewhere. More

Great service from Royce and the crew Very great service great people clean place welcome was very sincere and a jolly person that Royce is . May buy a newer car or truck next year Very great service great people clean place welcome was very sincere and a jolly person that Royce is . May buy a newer car or truck next year More

No pressure Michael was Great! He explained the vehicle in detail and I did not feel pressured like I did at other dealerships I went to. I felt very comfortable Michael was Great! He explained the vehicle in detail and I did not feel pressured like I did at other dealerships I went to. I felt very comfortable purchasing from him. This was the third dealership I came to and I was relieved to have him assist me with the purchase as you can tell he wasn't anxious to get the sale. He was very understanding and reasonable. More

It was very efficient I was able to get in and out quickly. My technician was helpful, and friendly. The facility is clean and the service is very swift. I was able to get in and out quickly. My technician was helpful, and friendly. The facility is clean and the service is very swift. More

Easy truck buying experience. David really made this an easy experience. He listened to what I was looking for and managed through my indecisiveness with patients and kindness. Whe David really made this an easy experience. He listened to what I was looking for and managed through my indecisiveness with patients and kindness. When we were not able to get to the number I was wanting he remembered something I said earlier in the visit to help get us there. Great job David More

Best experience ever!! Justin did an amazing job with this purchase. It was the best buying experience I've ever had in my life! He was friendly, courteous, fast, and very r Justin did an amazing job with this purchase. It was the best buying experience I've ever had in my life! He was friendly, courteous, fast, and very respectful. All of the work was done before we even got to the dealership... all we had to do is test drive and sign! I recommend Justin Dillon and the Greenway team to anyone looking to purchase a new or used vehicle. I will definitely buy here again! More

Joel Hernandez and porters Joel Hernandez was my service advisor and he did great. He kept me updated throughout the whole service of my vehicle and overall was extemely helpful Joel Hernandez was my service advisor and he did great. He kept me updated throughout the whole service of my vehicle and overall was extemely helpful. He got me in and out as smoothly as possible and I will definately be a returning customer of his. The porters were also extremely kind and helpful and made things very convenient for me. I was even provided with a complimentary car wash and they did fantastic. I spoke to two of the porters and they were fine hard working young men, I believe their names were Nick and Rey if I'm not mistaking. My experience at Greenway due to these these hard workers was extravagant and next time, I won't be so down about my next service appointment. More