Greenway Dodge Chrysler Jeep

The Perfect Salesman My experience was amazing. I had the pleasure of having Salesman Noel Brookins introduce me to the Chrysler car family. I was most impressed and purch My experience was amazing. I had the pleasure of having Salesman Noel Brookins introduce me to the Chrysler car family. I was most impressed and purchased the 200c which is incredible and more than I expected in a new car. Noel was one of a kind and he took his time with me and never rushed me into anything. He was very knowledgeable of each car and every feature from low end to high end. Noel allowed me space when he felt I was becoming overwhelmed and magically appeared when I had questions. It was never a time I felt pressured or pushed or even misled into my great purchase. He actually complimented me on my choice stating he was even surprised at the quality and price of the car selected. I've also referred friends and family to him from now on if they want the professional and knowledgeable experience I was blessed to have. Thank you Noel! More

Service Department After giving it 11 days, I have to finally resort to posting this to your page... Sadly enough Chrysler Group has been trying to contact your service After giving it 11 days, I have to finally resort to posting this to your page... Sadly enough Chrysler Group has been trying to contact your service department since the 15th of January and you have not returned their calls... I have also attempted to contact your general manager several times and have not been called back... It's pretty sad that it has to come to this. On the 14th of January I picked up my 2015 Jeep Wrangler from your dealership... The service advisor refused to cover a rear main seal leak since there was sand in the area, then charging me over $1000 for the service. After speaking to Jeep, they agreed sand or debris would not cause a rear main seal to go out... Hence my complaint to Chrysler Group... After I got the jeep home, I realized your service department didn't put the exhaust back on when they removed the transmission... So the exhaust was just hanging there... Thank goodness it didn't catch on fire.. I had to fix that since no one can return my call or Chrysler Group's... And yes I have pictures and a video. On top of that, they did not put the wire over the engine back in place, so they're just dangling loosely. Unfortunately, the list does go on... They didn't put the transmission dipstick back in place, it was hanging a fourth of the ways out... By time I saw it, it had collect dust/sand on the dipstick.. Hopefully, nothing got in the transmission... They didn't even put the plastic cover back on the top of the engine... It was just laying there. They also was supposed to change the oil, but they couldn't even put the sticker in the window letting me know when it needs to be changed again... As far as I know, the oil wasn't even changed.. Lastly, they attempted to charge me to change my differential fluid $300... I refused that service because I knew it was clean... Guess what, when I got it home I checked it and it was clean... So your service department attempted to scam me.. You can only image what my thoughts were at that point... At this point, if this can't be resolved, I will post this on every social media page and review page there is... It's completely ridiculous to think that a dealership wouldn't even call back their own corporation over an issue... How about you quit avoiding this issue and fix it???? Chrysler Group asked that I inform you to call them at 1-877-426-5337 if I can reach you... Which at this point it's hard to tell.... More

Amazing service I walked into the nice dealership building in Orlando with questionable credit and doubts about even getting the Dodge Charger that I always wanted. T I walked into the nice dealership building in Orlando with questionable credit and doubts about even getting the Dodge Charger that I always wanted. The staff at Greenway including Giovana and Jose made my dream car a reality and did it fast and painlessly. I drove off the lot feeling extremely satisfied. I love Greenway and will recommend it any time and to everyone. Thank u so much Greenway !!! More

Kevin marlton - Sales Once again, we went to see Kevin Marlton to purchase a 2016 T&C. If it wasn't for the insane amount of paperwork to be signed, we would have been in Once again, we went to see Kevin Marlton to purchase a 2016 T&C. If it wasn't for the insane amount of paperwork to be signed, we would have been in and out in 30 mins. Yet, Kevin made it as fast as could be and kept stopping by just to chat. Always a pleasure to deal with Kevin Marlton. More

SPOT DELIVERY SCAM "OLD SCHOOL SHADY DEALERSHIP" They tried to use the "Spot Delivery Scam" on my g/f. A lot of lies and a decent amount of pressure into buying a car. Felt like this was more of an o They tried to use the "Spot Delivery Scam" on my g/f. A lot of lies and a decent amount of pressure into buying a car. Felt like this was more of an old school dealership using shady tactics. * I WOULD AVOID THIS JEEP DEALERSHIP 0/5 STARS * More

Worst experience I ever had My Husband and I went in yesterday looked at a Dodge Durango and settled on a price with new tires with Harry McKenzie. We told him I would pick up My Husband and I went in yesterday looked at a Dodge Durango and settled on a price with new tires with Harry McKenzie. We told him I would pick up the check from the bank today and we would be back. We were told the car would go to service and get new tires we also had a signed agreement on the Durango. well when we came back today with our check the sales manager Flavio Restrepo was very rude and told my Husband that it didn't need new tires and he was in the business for years and my Husband did not know what he was talking about. And he would not keep his promise on the agreement we made in writing and said it did not need tires. But yet all day we got a phone call stating it was getting new tires and wanted to know when we would pick it up. So needless to say we walked out because of broken promises that we had in writing. So fair waring BUYER BEWARE if you make a deal the young sales manager Flavio Restrepo will not keep his promise. More

scam artists I received a scratch off in the mail from them and after scratching it, it showed I won an apple watch sport($350 value). You can imagine my excitemen I received a scratch off in the mail from them and after scratching it, it showed I won an apple watch sport($350 value). You can imagine my excitement so I called to confirm my prize. The receptionist told me to come on down to claim my prize. After the 45 minute commute along with tolls I arrived to find out they matched my winning number to a different sheet and suddenly I won a $5 gift card to target. I expressed my frustration with the situation and the manager told me he would be able to make it up in a vehicle. I gave them an opportunity to earn my business, they ran my credit only to find out we were too far off in price. I declined their offer and expressed my frustration yet again with them for wasting time. After 2 and a half hours they slapped me in the face with a $10 gift card to target to make up for their misunderstanding. The saleswoman stenched of alcohol and cigarettes. More

The Service Center Is Horrible I have had quite a few bad experiences with their service center! To make a long story short...they had to replace the GPS/radio about 3 times; it too I have had quite a few bad experiences with their service center! To make a long story short...they had to replace the GPS/radio about 3 times; it took me taking it in for a noise on the front driver side 3 times before they actually found the problem. But all these things were not an easy thing to deal with, even having the top of the line warranty that I pay monthly! The worse experience was last week when one of my tires blew off my van while I was driving! If Inwould have been driving on the high way, I would not be here writing this review! I wish I can post the pictures from the accident! More

Making an appointment means nothing. My warrantied 2013 Ram 1500 was dripping motor oil, so I called Greenway and made a Saturday morning appointment with John. I arrived for the appointm My warrantied 2013 Ram 1500 was dripping motor oil, so I called Greenway and made a Saturday morning appointment with John. I arrived for the appointment only to be told no one would be able to look at my vehicle until Monday. Frustratingly, I had to find a ride home (40 min. away) and leave the vehicle over the weekend. By late afternoon on Monday, I hadn't heard from Greenway, so I called for an update only to be told they didn't have my truck, and they insisted that I must have left it at a different dealership. I gave them my VIN number, which still didn't help them find my vehicle. They said they'd have to physically walk around to find it. When they finally found it, they admitted they had logged it in under someone elses name. Turns out, Hurley Chrysler (who did the last oil change) had installed the wrong oil filter. A simple fix, so why the long wait when I made an appointment? I never got any explanation. When I popped the hood to personally check the oil later that day, I immediately noticed my battery cover lying upside down in the engine compartment. This was my first and last time I will ever visit Greenway. In fact, I had so many problems with the vehicle AND Chrysler dealerships, I ditched the Ram for a Toyota and so far couldn't be happier! More

the greatest sales people i have ever encountered. green way dodge is the best if you want a great deal i went to 4 different new car dealer ships looking for a 2015 dodge caravan with all the toys b green way dodge is the best if you want a great deal i went to 4 different new car dealer ships looking for a 2015 dodge caravan with all the toys but nobody had it went to green way dodge and there they had about 10 of them. very nice experience as soon as i walked in to the dealership.i had called in advance and they were waiting for me very helpful and competent sales people . i had help from a gentleman name hiram gonzalez a very helpful competent man. that did all he could to make the deal happen. i'm sure when i need a new car again will go back to greenway dodge. i'm very happy with my brand new grand caravan. More