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Greenway Dodge Chrysler Jeep

Orlando, FL

4.1
3,201 Reviews
Orlando, Florida's award-winning Dodge Chrysler Jeep dealer. Greenway Dodge Chrysler Jeep firmly believes that with our low competitive vehicle pricing, superior service, and award-winning employees, we will continue to earn your business year after year. Greenway Dodge Chrysler Jeep provides the best new and used car inventory for all residents of Orlando and the surrounding Central Florida area. Our knowledgeable sales staff will provide you with a no obligation, no haggle price quote up front. Come in and experience what sets Greenway apart from the other local dealers! Contact our Internet Sales Director Julio Cartagena at 877-869-6499
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9051 East Colonial Drive

Orlando, FL

32817

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Showing 3,201 reviews

October 27, 2021

Not repaired correctly. Overcharged. Had to come back and still not repaired properly. Surprised how far downhill this dealership has become. More

by thelanturns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trace
Nov 16, 2021 -

Greenway Dodge Chrysler Jeep responded

I apologize for the ongoing issues with your vehicle and regret we weren't able to get them sorted out the first time. I am also worried to hear you feel you've been overcharged. I'd like to address your concerns directly and see if there is anything I can do to help here. Would you please give me a call? I am unable to locate your contact information without a name. Thank you, George Uvalle - Service Manager - 407-275-3200 x4796

Nov 16, 2021 -

thelanturns responded

I’ll give you a call. I had to take my vehicle to another shop to have the AC repaired properly. I still was not reimbursed for the same exact part (a/c resister) that was replaced 9 months prior to the second repair, which I was told would be a Mopar warranty. The thrid repair was just to repair the sloppy workmanship from replacing an A/C condenser and leaving the power steering cooler just flopping around in the radiator well.

October 25, 2021

Employees are very helpful, knowledgeable and timely. They take time to find exactly what you want. More

by Plessinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gimenez
Oct 25, 2021 -

Greenway Dodge Chrysler Jeep responded

We are delighted to see this feedback! Thank you so much for shopping with us at Greenway Dodge Chrysler Jeep Ram. We hope that your new vehicle is treating you well.

October 21, 2021

Great customer service and the best knowledge on cars I’ve ever had. I contacted Jairo because because I’m looking to purchase a vehicle in the next few months. He made the process smooth and gave me all More

by Vlad7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gimenez
Oct 21, 2021 -

Greenway Dodge Chrysler Jeep responded

It's great to hear that our team was wonderful to work with. We're pleased that Jairo made the process seamless and smooth. We are grateful for your business and happy that you recommend the Greenway Dodge Chrysler Jeep Ram team to others.

October 20, 2021

Great salesperson, no pressure to buy, Very nice buying experience. Gave me a good value on my trade . More

by firefighterbob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teeko Thompson
Oct 21, 2021 -

Greenway Dodge Chrysler Jeep responded

We're pleased that our team delivered a stress-free purchasing expeirence! Thanks for your business, and we'll see you again next time!

October 19, 2021

Not happy with Greenway Dodge. They tried to add $2000 in unasked for items.Then after sale was done I noticed passenger window doesn't work. They never mentioned it and have made no attempt to fix it. More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Drinkwater
Nov 07, 2021 -

Greenway Dodge Chrysler Jeep responded

Hi Rick - I'm very sorry that you aren't satisfied with your purchase. We expect better service for our customers and I apologize that we haven't been in touch to address these concerns. I may not be able to find your contact information without a last name, so would you please call me directly at your earliest convenience? Thank you, Pedro Caamano - Internet Sales Director - 407-275-3200

Nov 08, 2021 -

Rick responded

My full name is Richard Kaufold and my number is 321/258-8240. I will call you today. Thank you for responding.

October 16, 2021

Great customer service, english and spanish, me ayudo a conseguir el truck que necesito para mi negocio More

by Victorsanchez1130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sweenor, Ray Ferrer, Rodolfo Rojas
Oct 18, 2021 -

Greenway Dodge Chrysler Jeep responded

Victor, gracias por las cinco estrellas! Apreciamos su apoyo y esperamos trabajar con usted en Greenway Dodge Chrysler Jeep Ram la próxima vez. Que tenga un buen día!

October 15, 2021

Rodolfo was very helpful and pleasant. Thank you for working with us! We feel we got a great deal and would recommend him to our friends & family. More

by The Colemans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stroud, Rodolfo Rojas
Oct 15, 2021 -

Greenway Dodge Chrysler Jeep responded

Thanks for the great review of Greenway Dodge Chrysler Jeep Ram! We're happy to hear that our team could take great care of your vehicle. Thanks for trusting our team to take great care of you.

October 14, 2021

Jean was absolutely extraordinary with his work, I had never been with a person so committed to helping me, always looking for my well-being being honest, I appreciate that Jean More

by Jhonatan_m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Petit-Frere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Greenway Dodge Chrysler Jeep responded

We truly do have your best interest at heart! It's wonderful to hear that Jean went above and beyond to assist you, and we hope it's that same level of care that will have you returning to Greenway Dodge Chrysler Jeep Ram in the future!

October 12, 2021

Jean did a great job. I had some issues with my truck that was worked into deal and Jean made sure my needs were met to repair. More

by j.delorenzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Petit-Frere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stroud
Oct 12, 2021 -

Greenway Dodge Chrysler Jeep responded

Thank you for shopping with us at Greenway Dodge Chrysler Jeep Ram! We are thrilled to hear that Jean addressed all of your concerns and ensured that you drove home a satisfied customer. Happy travels!

October 12, 2021

Bait and switch. False advertising. Do not do not believe any ads you see from this place.I found a ad on Car Guru's that showed a price of 6995. I called about it and was told it was 1000 dollars more on th More

by hudsonrobin408
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Flavio Restrepo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Caamano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sweenor, Michael Stroud, Jonathan Hernandez, Patrick Butler
Nov 07, 2021 -

Greenway Dodge Chrysler Jeep responded

Robin, we're sorry we couldn't reach a deal and apologize that you felt misled by our online inventory. We do our best to offer the most competitive rates we can, keeping demand, competition, and market conditions in mind. While I'm disappointed to hear we've lost your business, I welcome you to give me a call if you'd like to discuss this matter further. I'd be glad to address your concerns directly. Best, Pedro Caamano - Internet Sales Director - 407-275-3200

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