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Greenway Ford
Raytown, MO
218 Reviews
Greenway Ford: Your Ford Dealership in Raytown, MO
Greenway Ford is dedicated to meeting the needs and exceeding the expectations of our fellow drivers in Raytown, MO each and every day. That's why we provide new vehicles, pre-owned vehicles, commercial vehicles, a full-service menu, and specials and coupons. Find what you're looking for today at the dealer where the locals go.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 218 reviews
March 17, 2022
Today I met Lainey Brown at the service center. She came to my rescue after I spoke to 3 other Ford dealership Male sales and service workers. One was at Dick Smith. The other two were at a differe She came to my rescue after I spoke to 3 other Ford dealership Male sales and service workers. One was at Dick Smith. The other two were at a different nearby Ford dealership. No one could help me get my iphone to reconnect to maps on my screen. I knew it shouldn't be hard. I heard one service man say he doesn't know how to do it (I'm not kidding), one salesperson said I needed a new plug and finally admitted he didn't know how to do it. The last person said I needed to make an appointment for a diagnostics to solve the problem. Lainey overheard and offered to help. She happily plopped down in the passenger seat and fixed whatever the issue was in less than 60 seconds. I give Dick Smith Ford 5 Stars for hiring and employing a helpful and knowledgeable Lainey Brown. She fixed everything and did what three men couldn't. Thank you for not kicking my problem down the road. You made my day! More
by Bridgette J.
Employees Worked With
Helpful February 15, 2022
Everybody was very courteous and helpful and stressed that they wanted my experience to be a good one. Not the typical high-pressure salesmen. I felt very comfortable with all of them. that they wanted my experience to be a good one. Not the typical high-pressure salesmen. I felt very comfortable with all of them. More
by EasyRider
Employees Worked With
Andrew Colvin (sales), Elias Bichara (finance)
February 05, 2022
It took them almost four weeks to get and install a steering column in my 2016 Ford Edge. I went three weeks with no transportation. I filed several complaints including Ford customer care line and all steering column in my 2016 Ford Edge. I went three weeks with no transportation. I filed several complaints including Ford customer care line and all of a sudden today I got a call. The part just came in and it will be ready tomorrow. Five minutes later another call stating it would be ready today by the close of business. I get there and I have to wait until 6:42 pm (they close at 6pm). I'll be returning it in the morning because the wheel alignment is off.🤬 More
by Anita H
Employees Worked With
Chase service advisor and Reed service manager.
February 03, 2022
Fantastic Experience! Needed a trade in to upgrade to a bigger truck. We were worried about our first big newer purchase but working with Wayne he made us feel at home and at ease. Would for sure recommend bigger truck. We were worried about our first big newer purchase but working with Wayne he made us feel at home and at ease. Would for sure recommend Wayne at Dick Smith! More
by tjwass93
Employees Worked With
January 28, 2022
Better Than I Expected!! Wayne and Elias treated me like family and got me where I wanted to be on trading my SUV for a Truck. I couldn't be happier! So Glad to be back in an F-150. family and got me where I wanted to be on trading my SUV for a Truck. I couldn't be happier! So Glad to be back in an F-150. More
by mikedavidson732020
January 21, 2022
Very courteous and friendly, did everything to get me financed, I am very pleased , Michael very good salesman financed, I am very pleased , Michael very good salesman More
by Pastorcaesorhooker
Employees Worked With
December 13, 2021
They where very knowledgeable about my vehicle and very courteous and professional staff and crew. I would recommend any one who has a vehicle or especially a Ford vehicle to go into a Dock Smith or Ford l courteous and professional staff and crew. I would recommend any one who has a vehicle or especially a Ford vehicle to go into a Dock Smith or Ford location to properly service and professionally maintain there vehicle. Thank You to every crew and staff member at Dick Smith Ford.We Ride On!!! More
by Cordell Holley
December 04, 2021
My experience today was good service was good as well..my brakes are working very good brakes are working very good More
by gentryhart03
November 28, 2021
Wayne was excellent and very knowledgeable about the vehicle I purchased. Easy to talk to and was never pushy at all. vehicle I purchased. Easy to talk to and was never pushy at all. More
by courtchilders31
Employees Worked With
