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Greenway Ford

Raytown, MO

3.5
224 Reviews
The team at Greenway Ford would like to welcome you to our dealership in Raytown, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Raytown, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Raytown count on the high-quality vehicles and services found at Greenway Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9505 E State Rte 350

Raytown, MO

64133

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Showing 224 reviews

February 09, 2021

Whether I’m there for an oil change or actually shopping for a car, Wayne Eagle makes me feel welcomed and finds me the deal I need. More

by Lil64133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Dick Smith Ford, and we will be sure to let Wayne know that you appreciate his help. We look forward to your next visit!

February 04, 2021

Bought a car from Devon ortiz and dick smith ford. He was amazing and helpful throughout the whole process. Was on my team the whole time. Matt Morgan got me approved and jess Sheri was great in finance. Rya More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon ortiz
Feb 04, 2021 -

Greenway Ford responded

Emma - Thank you so much for shopping with us at Dick Smith Ford! We are delighted to hear that Devon guided five-star service from start to finish and we really appreciate you sharing so many kind words about our team. Safe travels in your new vehicle and we look forward to assisting you with future purchases!

January 25, 2021

Best car purchase experience ever. Salesman Wayne Eagle and finance manager Jess Wehri, no high pressure. Recommend for fast, friendly, easy purchase. No high pressure. More

by chalbergs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Wehri
Jan 25, 2021 -

Greenway Ford responded

Thank you for reviewing us! We appreciate your support and are thrilled to hear that Wayne and Jess went the extra mile to get you into your new vehicle. Drive safely, and congratulations! We hope to see you back at Dick Smith Ford next time!

January 05, 2021

Bought a CPO 2019 Flex at the end of September. Had a cracked rear window when I bought it and was promised a repair. I have waited 4 and a half months and dealt with multiple personnel changes at the de More

by shane.alth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Libby
Feb 11, 2021 -

Greenway Ford responded

Hi Shane - I am sorry to hear that you had such a disappointing experience working with us. It is never our intention to inconvenience our guests, and it is concerning to hear that you are still having trouble with your vehicle. I understand your frustration here, and I would appreciate another chance to make things right for you. I will search for your contact information, but in the meantime, please do not hesitate to give me a call directly. Thank you, Dennis Price - Service Manager - 816-353-1495

January 01, 2021

I worked with Devon Ortiz at Dick Smith, as well as Jess (business manager), Ryan Ortiz (GM), and Matt Morgan. I’m a super picky customer and these guys not only took care of me but went above and beyond! T More

by Anstillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ortiz
Jan 04, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Devon, Jess, Ryan, and Matt took such good care of you here at Dick Smith Ford, and we will be sure to let them know that you appreciate their help. We are grateful for your returning business, and we hope that you continue to enjoy your newly purchased vehicle!

December 30, 2020

Jim and Ryan were great to work with. This was by far the best experience buying a vehicle I've ever had - highly recomend working with this guys More

by Treck1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Leathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Greenway Ford responded

Thank you for reviewing Dick Smith Ford. It is wonderful to hear that Jim and Ryan walked you through the purchase of your vehicle. On behalf of all of us, congrats, and safe travels!

December 29, 2020

Henry did an awesome job of getting me what I needed without any hidden details.I appreciate him for getting me sorted out. Big thanks.. More

by Freedom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Pulliam Jr.
Dec 30, 2020 -

Greenway Ford responded

Thank you for your confidence in Dick Smith Ford, and for your business. We are thankful to have you as a customer, and appreciate your feedback about Henry. Have a safe and happy New Year!

December 23, 2020

I would like to thank Devon Ortiz he was super helpful thru the process of me finding a car and didn’t just try to throw me into something gave superior customer service and was very professional they thi More

by WhitneyMarie T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ortiz
Dec 23, 2020 -

Greenway Ford responded

Hi Whitney - Thank you for taking the time to review us! We appreciate your business and are happy to hear that Devon, Corey, and Ryan delivered such a successful purchase experience. Congratulations on your new vehicle, and we hope to earn your business again at Dick Smith Ford!

December 22, 2020

This was my first time buying a car and Devon Ortiz made This was my first time buying a car and Devon Ortiz made the process very enjoyable and smooth! Devon went above and beyond to make sure I was in th More

by Libby Jennette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ortiz , Ryan Ortiz, Tyrone Jackson
Dec 22, 2020 -

Greenway Ford responded

Hi Libby - it was so kind of you to share your feedback and we are proud to have been a part of your first car purchase. Here at Dick Smith Ford, we strive to deliver a seamless experience and I am thrilled to hear that Devon, Ryan, and Tyrone all made sure you drove off in the vehicle you wanted. On behalf of all of us here, congrats, and safe travels!

December 22, 2020

I had an awesome experience at Dick Smith Ford. Devin Ortiz was my salesman and he was amazing! He found me exactly what I wanted and more. The entire team is amazing, truly. They care about their custom More

by alexisriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ortiz. Tyrone Jackson , Ryan Ortiz
Dec 22, 2020 -

Greenway Ford responded

Thank you, Alexis, for leaving Dick Smith Ford a five-star review! We strive to meet the needs of guests and we're thrilled to hear that Devin, Ryan, and Tyrone all hit the mark. It was a pleasure to have your business and we wish you safe travels!

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