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Greenway Ford

Orlando, FL

2.8
1,188 Reviews
Call Dealership (321) 200-0608

9001 E Colonial Dr

Orlando, FL

32817

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1,188 Reviews of Greenway Ford

March 14, 2022

Service department is the worst. No communication I went in for my AC came out with a new water pump and a weird noise in my engine also a broken driver seat plastic More

by Rodt0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Bennett
Report | Print
March 13, 2022

Excellent service , professional and my experience is excellent. Thanks you and my car is perfect More

by RUBEN11GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Report | Print
Mar 13, 2022 -

Greenway Ford responded

Hi Mr. Garcia, thank you for the great review. We are glad that the team was professional and service-oriented. We appreciate your kind words here at Greenway Ford.

March 11, 2022

Bought a used 2020 Ford dually when I was leaving I looked at fuel guage,it was empty salesman said they gave him 10 bucks to put in. Couldn't believe it More

by skeefer
Recommend Dealer
No
Employees Worked With
David Nelson
Report | Print
Mar 15, 2022 -

Greenway Ford responded

I'm so sorry to see the low rating. We are grateful for your business and expect more for our guests than this. Please call me at your earliest convenience so that I can make things right here. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

Mar 16, 2022 -

skeefer responded

Dealership called me and made things right, thanks

Mar 16, 2022 -

Greenway Ford responded

Thank you for speaking with our team and allowing us to address your concerns. Please don't hesitate to be in touch if there is anything we can do to assist you in the future.

March 10, 2022

They were accommodating to my desire to conduct business electronically along with delivery of vehicle. More

by Jem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edlen Colon
Report | Print
Mar 10, 2022 -

Greenway Ford responded

Accommodating is how we strive to be! Thank you for the excellent review and for doing business with the Greenway Ford team. We wish you safe travels ahead!

March 09, 2022

Greenway Ford was extremely helpful. They were very friendly and knowledgeable. Roby took control of the situation and got me in and out. Extremely fair and honest. Will recommend and us More

by michael.mottola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Olmeda
Report | Print
Mar 09, 2022 -

Greenway Ford responded

Mr. Mottola, thanks for the review of Greenway Ford! We're thrilled to see that Roby was friendly and knowledgeable! We appreciate it, and we'll see you down the line.

March 09, 2022

Excellent. Service advisor was exceptional. Definitely recommend. They were quick and efficient. Will be my dealer of choice More

by williamw126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Report | Print
Mar 09, 2022 -

williamw126 responded

Excellent. Service advisor was exceptional. Definitely recommend. They were quick and efficient. Will be my dealer of choice

Mar 09, 2022 -

Greenway Ford responded

Thanks for sharing this feedback! We appreciate your trust in us, and we are glad to have earned your business. --The Greenway Ford Team

March 04, 2022

Courteous, relaxed atmosphere, attentive professional staff customer oriented, excellent customer service extremely patient innovative salesman actually listens to the customer More

by Calvo.edward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Marvin Santos, Don Robin
Report | Print
Mar 04, 2022 -

Greenway Ford responded

Mr. Calvo, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

March 03, 2022

Everyone is great at Greenway,,,Ms Charidy especially and I recommend she get a BIG raise! More

by SHANELEWIS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Report | Print
Mar 03, 2022 -

Greenway Ford responded

Thank you for taking the time to share! Hearing that Charidy went the extra mile to assist with your vehicle made our day. Drive safely, and we hope to see you back again at Greenway Ford!

March 03, 2022

I received prompt and courteous service each time I have visited this service department. During my most recent visit Charidy Matos took my vehicle in, answered all of my questions and promptly notified me More

by DONALDEADY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charidy Matos, Frank Bitar
Report | Print
Mar 03, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Charidy and the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

February 24, 2022

Service is Always easy and great! Terry Bennett is a rock star.best service in Orlando. More

by marty_phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bennett
Report | Print
Feb 25, 2022 -

Greenway Ford responded

Thank you for your five stars! We are delighted that you can depend on Terry for excellent service, every visit. All ous at Greenway Ford appreciate your repeat business and continued support!

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