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Greenway Ford

Orlando, FL

3.6
1,222 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,222 Reviews of Greenway Ford

November 07, 2025

Stefan, Alvero, and Hassan were fantastic to work with. They made the process so easy. Theresa is running an excellent team. All Ford stores should run like this one! More

by Arthurpier17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Abadi, Theresa Hordge, Alvero Lezcano, Joshua Hetrick
November 01, 2025

Professional,, courteous, informative, fast service. First time customer and great experience so far. Thanks Frank More

by jgmcnamee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
October 18, 2025

I already gave my review a 5 star with my comments being excellent I’m always satisfied with my Advisor.He keeps me informed with any issues or questions I never have nor will trust anyone but Greenway S More

by Lindagreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bitar, Robert Poley
September 26, 2025

Super happy from since I walk through door. help me find the right truck.sealed the deal super happy More

by rickettsjacob403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Gaudette
September 19, 2025

Rob our service representative was great. Stayed with our issue with Ford direct and and has everything working fine. Always keep us in the loop up to date. Great job Rob. !! More

by rtkfla
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Poley
September 10, 2025

Very pleased with the team at Greenway. They were friendly and knowledgeable. Loving my car More

by Lori D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elden, Harry Mckenzie
August 31, 2025

They had my truck the whole day and didn't do anything to my truck. Poor customer service and Bad communication. More

by soccer_fredys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Brau
August 24, 2025

Dealership worked with me on price for both vehicles to fit my budget. AJ was awesome as well as the managers that worked my deal More

by Vickijeffers1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Mowrey, Mukamba Bukasa, Ivan Arias, Alejandro Castillo, Christopher Dakers, Alex Hernandez, Ali Insausti Lopez, Harry Mckenzie, Farid Tagzouit, Adam Zouhir
August 12, 2025

I took my truck into Greenway Ford for the recall on the transmission. They told me I needed to do the re-scan for the recall and that would finish everything that the recall involved. But unfortunately, th More

by Trey Terrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Aug 12, 2025 -

Greenway Ford responded

Mr. Terrill, we understand your frustration and appreciate the opportunity to clarify. Ford has a program that covers certain transmission concerns up to 150,000 miles. Unfortunately, your vehicle currently has 179,000 miles, placing it outside of Ford’s coverage. When we called you, we explained this and offered you Ford Customer Service’s direct contact information. We regret if this was not the resolution you were hoping for, and we will share your concerns about the vehicle handling and wait time with our management team to address internally.

July 19, 2025

Very helpful service department. Kept me fully informed of the progress. Nice lounge. Convenient shuttle, pickup and delivery service. More

by k42867r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly