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Greenway Ford

Orlando, FL

3.8
1,243 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,243 Reviews of Greenway Ford

December 21, 2025

This dealership is terrible. They can’t do the bare minimum. Went in for an oil change, got my brakes and cooling system changes as well. They broke the brake caliper, didn’t res More

by Deericjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus, Rondon
December 18, 2025

One of the worst car buying experience of my life. They have no clue what they are doing here. First everything is agreed and negotiated ahead of time, A-plan purchase, Provided Pin and insurance inf More

by ssgstorm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andres and Robinson
Jan 08, 2026 -

Greenway Ford responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you encountered during your purchase process. This is not the level of organization, communication, or efficiency we strive to provide, especially after terms were agreed upon in advance. Waiting extended periods, receiving multiple follow-up document requests. and delays with trade payoff are unacceptable, and we understand how disappointing this must have been particularly given your experience purchasing vehicles elsewhere. Your feedback regarding the breakdown in coordination between departments and the repeated requests for information has been taken seriously and will be addressed internally. Customer Experience absolutely matters to us, and we regret that we fell short in your case. We would appreciate the opportunity to review this matter further and ensure any outstanding items and resolved promptly. Please contact our management team directly so we can assist and work toward a resolution. Thank you again for bringing this to our attention. Your feedback helps us improve. -Greenway Ford Management Team.

December 03, 2025

The treatment was top notch. From the second I walked in the reception was welcoming, the sales people were friendly and knowledgeable, and the finance department was amazing. Th More

by nassifgj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tae and Paolo where the sales and finance and both 5 stars
November 26, 2025

Greenway’s process was easy and accommodating from a remote standpoint. Tito was prompt with the needed information. More

by Wjonesga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Burgos, Jonathan Lezcano
November 23, 2025

I was very satisfied with the service I received from Greenway Ford from the recent VIP service. I had my vehicle picked up by the dealer and returned to my home. It’s worth the price. More

by williewright2169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
November 23, 2025

Robinson was very professional and very patient with us. Everyone at the dealership was extremely friendly and very helpful with the purchase and the entire experience. More

by Maysdoug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robinson
November 16, 2025

The team was very professional and kind. No issues at all. They were also fast with processing the buying of used car. Andres and Jorge were great to work with when I bought my ford fusio More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres. Jorge finance department
November 15, 2025

It was a fast and great service. Service advisor was very was a very thorough person. More

by Gra..y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Karl
November 14, 2025

Everyone was very attentive and helpful, couldn’t ask for a better experience. Best experience we’ve ever had at a dealership. More

by chrispoe116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Maldonado, Jorge Gomez, Farid Tagzouit
November 09, 2025

They lowball trade ins so I always go in with other offers from other dealerships. They will work hard to make a deal though so have an idea of what you want price wise when you go in there. More

by cecutcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Eggert
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