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Greenway Ford

Orlando, FL

3.6
1,176 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,176 Reviews of Greenway Ford

July 17, 2020

We were very pleased with deal, the easy process and their professional. We did most of our deal over the internet, which cut on our time at the dealership. More

by xxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Magyar
Jul 20, 2020 -

Greenway Ford responded

Thank you so much for the 5-star review of Greenway Ford! We sincerely appreciate the opportunity to earn your business and hope to see you back again next time.

July 16, 2020

NATHAN did a very professional and detailed service supervision.A pleasure to have his assistance.Look forward to seeing him on my next visit to the dealership. More

by Zman
Recommend Dealer
Yes
Employees Worked With
Natnan
Jul 16, 2020 -

Greenway Ford responded

Thank you for taking a moment to leave Greenway Ford a five-star review. We are excited to hear about your pleasant experience with our team member, Nathan, as customer satisfaction is our priority. All of us are looking forward to working with you next time!

July 15, 2020

Very challenging dealership to work with. They pulled my credit twice and told me it was not a big deal. The GM was horrific to deal with. Too many issues to list and if this was not the vehicle I wanted I More

by Sirbuildit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Mangual, Miguel Ortiz
Jul 16, 2020 -

Greenway Ford responded

This feedback was hard to read as I expect customers to enjoy every aspect of their sales experience. I am so sorry for leaving the wrong impression. I'd like to make sure an occurrence like this doesn't happen again so please consider speaking with me directly to share additional details. I am afraid I won't be able to get in touch without your full name but I will leave my contact information for you. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

July 15, 2020

Bit of a hassle at first but then at the end we got what we wanted, it wasnt the best but certainly not the worst More

by cucovaldivia
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Adam Hurley, Miguel Ortiz, Roberto Ortiz
Jul 16, 2020 -

Greenway Ford responded

Thank you for taking the time to leave us this feedback. We strive for exceptional service here, and I would be more than willing to discuss ways that we could have improved during your visit. If you are interested, please don't hesitate to give me a call. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

July 14, 2020

Salesman advised everything would be taken care of...lies Bought a NEW car from here, worst mistake of my life. Car was damaged when leaving the lot and I was told everything would be taken care of and fixed More

by chris
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jaysen
Jul 15, 2020 -

Greenway Ford responded

This is a very concerning review to read, and I would like to speak with you directly about what happened with your vehicle. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call directly? Thank you, Brian Grady - Parts and Service Director - 407-275-3200x4451

July 10, 2020

Salesman advised everything was to be taken care of. Nothing has been taken care of and Management was notified and nothing has yet to be completed More

by danamarie.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Caputis
Jul 10, 2020 -

Greenway Ford responded

I sincerely apologize for the lack of communication on our end. I would like to get this resolved as quickly as possible. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call directly? Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

July 10, 2020

Getting way too expensive Over $160 per hour. Same repair as last time 3 years ago and cost almost two times as much. Time to find another shop More

by Bandedavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry
July 10, 2020

I enjoyed my visit to Greenway Ford, People were awesome, went out of their way to make me happy! Also the dealer had the best coffee More

by Gary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 13, 2020 -

Greenway Ford responded

Hi Gary - It makes us smile to hear that you enjoyed your time with us at Greenway Ford! Thank you for the wonderful feedback about our service, and our coffee too. Enjoy your week!

July 07, 2020

Excellent service. They work to find exactly what we were looking, truck and loan. Thanks Rafy and Israel for your help and services. We love our new truck More

by Ayala Family
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Israel Maldonado
Jul 07, 2020 -

Greenway Ford responded

Thank you for sharing such wonderful feedback. At Greenway Ford, our team is committed to finding the perfect vehicle for guest and I'm glad to hear that Rafy and Israel are doing their job right! We wish your family safe travels in the new truck.

June 19, 2020

Horrible experience! My car was towed to the service department Monday June 15, 2020. Tuesday Mr. Able text saying no diagnosis yet and there’s only one mechanic that can work on hybrid cars. Didn’t hea More

by Brianlucas
Recommend Dealer
No
Employees Worked With
Able Cruise
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